I have been very impressed with my experience with Veteran's United so far (my experience has just begun as this relationship will last until the loan is paid) and I would have no hesitation to share my experience with others. They are absolutely concerned with MY convenience to go as far as sending an agent to close the loan to my home at a time best for ME. When the loan was funded, sent any follow-up overnight, and the agent called me the moment the deal was complete. Very professional AND very personal!
The problem i had with this company was I was preapproved 3 to 4 months before I found a house. Once I found one I liked I had to jump through hoops to get it officially approved. That's crap if I'm preapproved all I should have to do is get there house, not do a bunch of extra things to make them finance me.
Response from Veterans United
Wesley, We appreciate your honest feedback on your loan process. It is understandable the confusion and frustration that may come with taking this large step. We want to let you know that our Client Advocate desk is always available to discuss any concerns you may have at this time. Thank you again and thank you for service.
The whole team performed admirably, I appreciate all that they did so quickly and efficiently.
The whole loan process was easy
The staff at Veterans United will walk you through the process start to the end
I really enjoyed working with all of them
If you want a smooth and easy home buying experience, see Kelly, Jered, Jaclyn and the team at Veterans United. First class.
I couldn’t imagine refinancing with anyone else
Veterans United is awesome. Clay Rose and his team took excellent care of me on my home purchase journey.
Great company very well managed and very convenient.
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Everything was super straight forward and easy, which we really appreciated as first time home buyers
Overall the experience was a learning process and we would not have done as well with all of it if not for the entire staff..