I know the process of paper work is overwhelming but I was also dealing with so many issues personally and in this time of uncertainty VU personnel were without doubt so very helpful and I thank you.
Since it was 43 years since we made our last move understanding the forms and explaining the forms of “how to” required more patience from younger representatives. I found out as I aged that people who rely on computers and online business transactions can’t understand why it is so difficult for us older folks to know what we are doing. So when a representative realizes a person is having difficulty with the forms he or she should call on a more personal note to help instead of sending the same email over and over. And then again it’s my fault for being old school and waiting to talk to a person instead of a computer.The benefits of the loan itself are amazing and offered the best for an individual needs. In a time of need the veterans have always been so helpful and understanding. We can’t thank you enough for all you do.
I don’t rarely leave reviews, But in this case I find it absolutely necessary to let people know that the People at Veterans United are absolutely wonderful
all steps were easy to follow the web site was well laid out the underwriter was the only one we had a problem with they could have put all issues up front instead one at a time
This was a wonderful experience. Professional and courteous every step of the way. We closed in 30 days and they went above and beyond to make it happen. Definitely will recommend Veteran’s United to everyone.
I am fortunate to have an outstanding team that had my best interest at heart! Thank you all for looking out for me
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Overall I received excellent service
The whole staff is friendly and professional. They have helped us purchase and refinance our home with both processes being easy and generally painless! They cared and made us feel like they were helping a family member out. Thank you Veterans United.
This was a good experience and will recommend in the future.
I had a great experience with Veterans United. From my loan agent to my realtor they were all quick, efficient, very professional and knowledgeable. I would definitely work with them again. I would also not hesitate to highly recommend them to all!
Check this company out! Flawless service...look out for your best interest and will support you to the fullest.
Love them!
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Experience first-hand why 371,431 homeowners give us a perfect score!
Just the thought of buying a house make a person feel deterring about buying a house, even more all the paper work that has to be done. Veteran United Home Loans made this process look like a walk in the park. VU walked me through this process step by step; all of my fear about buying a new home was vanished. I wouldn't be so much happier now that I am a new home owner. Thank You Veterans United.
Keep up the good work Veterans United, you stuck with me through the years when I hadn't qualified for enough to buy the home I was looking for, I appreciate the benevolence of your organization. Thanks for your dedication to the US Veteran community.
Outstanding company. The faster you get the documents, the faster the process goes.
My overall experience was Grand, They made the paperwork process a breeze. The login portal also lets you know what stage your at on your home buying journey. If you have any questions just give them a call, Also if your in the Jacksonville nc area i highly recommend Theresa Saunders, i definetely will refer friends looking.
