nothing but positive results.
This is the second time I've used them. The first time around was great. This time, there were some staff changes that severely hurt the experience. Everything seemed to be done so last minute. Very stressful.
Response from Veterans United
Brian, we appreciate you choosing to work with Veterans United again, and we're sorry we didn't exceed the expectations we set. Based on your feedback, we will look into your home purchase to find ways we can improve. We hope you enjoy many happy years to come in your new home.
Rachel McCarthy the assistant to Joe Ferling, was ABSOLUTELY AMAZING. SHE WAS DULLIGENT, EAGER, PERSISTENT, JUST AN ALL AROUND DELIGHT TO WORK WITH. I WOUL TOTALLY LOVE TO HAVE A TALENT LIKE HER ON MY TEAM. SHE MADE IT ENJOYABLE. THANKYOU RACHEL MCCARTHY... ON THE BEHALF OF THE HARRIS FAMILLY. EXCELLENT JOB!
Lack of communication feels pervasive throughout the organization.
Response from Veterans United
Joseph, communication is the foundation of our relationships with our Veterans, and we're sorry if we didn't meet your expectations. We appreciate you sharing this feedback, and we will be sure to focus on our communication going forward.
Simply put, from bang to bullets just an outstanding experience.
Overall, the process was much better than our first home buying experience. VU really has simplified the process.
Veterans United practically did everything. This was my first experience in purchasing a home and I promise you...I’ve never worked with a team of people that knew what COMMUNICATION was all about. The chain was never broken. Thank You!
My experience was outstanding, everyone was very professional, knowledgeable, respectful and were very attention to detail.
Out of the five times we've been through buying and/or refinancing, this was absolutely the most carefree and stress free experience. Alex was awesome to work with. Any questions about anything were answered almost immediately. We really appreciate everything. Thank you very much.
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Once again Tyler, Neisha, and Zac went above and beyond their duties to make selling/buying and dominoe closings an outstanding experience !
Thankyou one and all
Andy and the team were there every time I had questions. They walked us through the process since this was our first home buying experience. They've been a great help to us keeping it as stress free as possible.
Very easy to work with super fast to close if you have your ducks in a row . Super happy with our experience
I was not an easy client. I was not looking in one area but across a possible six states. Ryan walked me through every step and the rest of the team connected me with realtors for each area.
The team was extremely helpful and wonderful to work with.
