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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

438,457

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

3.5 out of 5 Stars
Would Recommend

The overall experience went well from my point of view. Veterans United handled everything and their online portal is easy to use and intuitive. The staff kept in contact with me every step of the way and handled any issues that came up.I wished I had more upfront information on final closing costs which were higher than I was anticipating. Having that foreknowledge would have helped me decide if there may have been better loan options.

headshot image of Josh Kittle

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Great people with strong work experience

headshot image of Chris Holdman

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

The VU team made our home buying process as seamless and stress free as humanly possible. We greatly appreciate all the hard work.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Veterans United is the real deal. I expected this process to be long and drawn out but it was far from that. Veterans United portal allowed me to see what I needed to do and the timeframes they needed to be completed preventing any delays. Hands down this company by far is the best in the business for military veterans and active duty military. I will definitely be sending more military families your way. Thanks again for making our dreams come true!!!

headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

My experience was long and trying because of problems in my past but everyone worked with me and solved them. I now have a great house. Thanks again for all of yins great job

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

I was nervous about Veterans United because what they offered really seemed like it was too good to be true. I reached out to them, and they walked us through every step helping us understand what was going on and never even once feeling pressure to do anything we were not ready for. From my finance officer to my real estate agent, and underwriter I was so happy with the professionalism and the personal touches they offered along the way to make us feel like real people not just numbers.

headshot image of Jason Polk

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend

Our experience with VU was great. We were buying a home and somewhat under a time crunch as we recently got married and our honeymoon was approaching.Jonathan was very much involved and sympathetic to our situation. Collecting all the necessary documents and working with VU to get everything done was an extremely smooth process.We were constantly in contact via email, phone or the direct cell phone of our loan officer Jonathan. There was never a time we felt like we didn't know what to do or how to proceed, Jonathan always had us preperared for the next step.We are now proud home owners because of VU and Jonathan's diligence and we closed on the house in time to jet off on our honeymoon.Thanks for everything especially the personal investment in our situation and constant support from you Jonathan.Thomas and Sarah

headshot image of Jonathan Segers

Loan Officer: Jonathan Segers

NMLS# 1671400

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

If you are a veteran and looking to buy a home give Veterans United a chance to welcome you into their family. It was a unique experience for me. Veterans United guided me throughout the entire home buying process! I guess in layman’s terms “I felt like they were there for me.” Thanks, Veterans United

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

If you are a veteran seeking homeownership, you owe it to yourself to check out VU first.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Through out this whole experience I never dreamed that I could own a home especially since my age and so close to retiring but I was surprised that I had many options. The people at Veterans United Home Loans walked me through the process as to what needed to be done, step by step to make sure nothing was amiss so I could be in my dream home asap. The real estate agents assigned to me were first class people who knew what they where doing and didn't make me feel like a number or just another client who they can just pass some home on me to get paid but they were really and truly someone I could call a friend. They would give me there take on places and if I liked to look at something they tried to make it happen and with my schedule at the hospital it wasn't easy to coordinate the visits but they made it happen. I would like to thank David Munns and Alison Pharr for all you have done to start my dream and also thank the Scott Fields of Dream Homes Team for making my dream come true Scott Fields, Charles Hamm and all those others I may have not mention a big thank you.Signed Mr. Eugene A. Kowitz Sr. ( home-owner )

headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Veterans United, understands and suportsall the different VA loan options that most banks don’t.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

I would recommend Ashleigh and her assistant Kelly to any veteran needing a loan. They were both a pleasure to work with.

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

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5 out of 5 Stars
Would Recommend

VU is a wonderful experience they are very thorough and helpful through the whole process much better than any other loan offices associated with banks could ever be. They made owning a home possible.

headshot image of Chrissy Smith

Loan Officer: Chrissy Smith

NMLS# 1126211

5 out of 5 Stars
Would Recommend
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Everything was simple and online. Very positive people to work with.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

My loan specialist was quick to relay everything I needed to do and provide and available for questions and concerns. Veterans United made the whole process flow seamlessly, making what could have been a frustrating experience turn out to be a very positive one.

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Veterans United is more them just a company they are family. They will ensure you have everything you need when you need it and they will be with you every step of the way. Veterans United made me feel like I was their number one priority and I never felt like I was just another customer. Wished I had used them on my first home.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Veterans United is awesome to use and work with. I will recommend them to all my other friends who are serving or who have served.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

More Reviews

See all 438,457 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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