Response from Veterans United
Thank you for taking the time to provide your feedback, Jonathon. Based on your review, and our commitment to top-notch customer service, we'd like to hear more about your experience. We continuously strive to improve the service we provide our veterans based on the suggestions of those we've served. Please let us know how we can improve for your fellow veterans.
Excellent care from every person on the team. Always ready to answer any questions.
My team at veterans United was absolutely phenomenal, from my realtor to my underwriter, I couldn’t have asked for a better team to work so seamlessly together. 10/10 I would not only recommend but I would work with them again.
We had reservations, but the online process and communication were excellent. Couldn’t ask for a smoother experience, and this is coming from a former loan processor with 10+ experience in the mortgage industry and Mortgage Bankers Association certification.
Overall a great experience would absolutely work with them all agaib
I can't express how much veterans united customer service was during the whole process. They were exceptional ! Veterans united should be the gold standard for all other VA loan service vendors.
Steph-was always excellent at replying and following through. There was a couple times where we needed stuff expedited late in the afternoon and she got it done.
I have to give credit where credit is due. Justin, Thomas, Jesse, and my realtor Shelley were an outstanding cohesive team. They work together and were able to make my dream of owning a home come true. Justin is a down to earth guy who is not afraid to fight for his customers and get them the best deal possible and then some. His leadership was on point and I feel lucky I was able to get a professional like that in my corner. I would recommend this team to anyone who is looking for a straightforward streamlined home buying experience. The customer service is top notch and the app makes your end of the process easy. Not only does it walk you through the process with written instruction but there are also video tutorials that make it simple to understand. This was hands down the best experience I’ve had with buying a home. Thank you Veterans United! You rock!
Long Life and Success…
Outstanding work by each of my team during this process. They made this process stress free and I thank you all.
The whole teams was OUTSTANDING and so helpful. We couldn't have done it without our amazing team. Chris, Jasin, and Tanner. They made this process so easy. We were not stressed at all, only shock at how easy it was. The To Do List is a valuable tool that gave us step by step tasks to complete. Thank you, Thank you, Thank YOU!
It was my first experience to buy a house and I was overwhelmed thinking how much headache it will bring. But it was surprisingly easy with the your help. Whole process was very well organized and it was simple to follow all steps. Also, I was impressed how much educational information and tips about buying house this program have. Everybody was very helpful and answered all my questions, and I had a lot :).
We had such a smooth home buying process. Our entire team was fantastic. They made us feel supported every step of the way, and turned us from nervous first time buyer’s into confident home owners!
