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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,149 reviews
779 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,149 unfiltered reviews

Starting on Page 9176 of 14,905. Return to Page 1

4.5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Tommy and his entire team made the entire process a breeze. I was deployed to an austere location and they still managed to get me my first house. They kept the nightmare out of this dream! I WILL use them again! Thank you to all involved!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Shane and his team were exceptional. Every question I had was answered quickly. I feel as if it could not have gone better.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

2 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
headshot image of Billy Watkins III

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars

Excellent service that left my wife and extremely happy. Matt, Marissa, Rebecca and the rest of the crew went above and beyond the call of duty. We sincerely thank you all for the service you provided us.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

The team at VU was exceptional in not only identifying possible problems for a loan but also giving insightful recommendations for quick approval. I have to give accolades to both Adam and Amanda for representing VU in an outstanding and enthusiastic way during my loan process. The only thing holding me back from reccommending to all my friends VU home loans is they are not all veterans. I don't have many emotions which cause me to cry, but I shed a few tears when I realized my dream of getting a house. Thank you Veterans United!!

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

They were extremely helpful and did things in a very timely manner.

headshot image of Daniel Kelley

Loan Officer: Daniel Kelley

NMLS# 976450

3.5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

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5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars

This was a smooth process from beginning to end. Collin Grote and Lauren Kraus were awesome! I wouldn’t want another loan officer.

headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars

Great team, great service, extremely proficient.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars

It was simple, quick and successful. A great experience.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Best home buying experience ever.

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
headshot image of Jeremy Essner

Loan Officer: Jeremy Essner

NMLS# 1520515

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

2.5 out of 5 Stars

I checked yes here, but would rather check maybe. I would recommend it for someone that wants a very hands off experience. I had questions about the paperwork and requested to speak with someone face to face so they could explain what I was looking at. I was told paperwork would be explained to me at closing. Then at closing, no one came. I was left alone with the people at the title company. I had someone outside of the company explain to me what I was looking at. So, to that effect, I might recommend or I might not.

Response from Veterans United

Jarrod, we appreciate your honest review. There are many items we are best equipped to explain to Veterans as a lender. There are also items requested by the title company that are best explained by the title company directly. We're glad that all the information was explained to you before completing the purchase of you new home. Our Client Advocate team remains available to assist you with any future concerns as well.

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Mike Mange and his team are amazing!! Always a great pleasure to work with. He and his team really care about people and take time to answer questions and assist in any way needed

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

They absolutely rock. Yes they help veterans but understand you, yes you the buyer have to do your part and make sure you have everything together. I had an amazing experience with Veterans United. As a first time homeowner, they made it so easy.

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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