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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,065 reviews
451 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,065 unfiltered reviews

Starting on Page 92 of 14,936. Return to Page 1

5 out of 5 Stars

Everyone I interacted was AMAZING! The team was wonderful and all I wish was that I could've filled out the survey sooner! Even as a stress-filled first time homebuyer they helped me with absolutely everything and every time I needed they were only a phonecall away. I would work with VU and especially my team over and over again if I could!

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

The transaction went smoothly and closing was fast due to signing a lot of paperwork prior to closing.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

We have had the pleasure of dealing with Veterans United for several years. They are wonderful and they have helped us out so much. Everyone is kind and helpful!!!

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Photo submission from Jessica S.

Veterans United is the only way to go! Every single person I interacted with was truly exceptional; in knowledge, customer service, experience and efficiency. As a first time home buyer, they made the process as smooth as possible for my husband and I. We always knew what was expected from us and if I had a question, it was answered promptly! I worked with Kindra during our process of building our credit up to purchase, Ginny as our loan officer and Brett as our loan coordinator. I can't say enough about this team! They worked with my husband and I from start to finish and made us feel like family. This is an experience I will remember fondly for the rest of my life. Thank you so much for giving us such great service!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4.5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars

Very professional, quick response time,
Very Kind, always answer your question
Just all around a great company.
I would recommend Veterans United
To any one
You are the greatest .

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

The Teams approach was appreciated and also the follow up really allowed me and wife to understand what was ahead

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

4 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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5 out of 5 Stars

the team I had was excellent

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Tommy and his team were great.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Photo submission from Teresa A.

Veterans United helped me to obtain my dream of homeownership. It was a positive experience, and the lighthouse credit program was very informative. The program and the representative helped me to change my perspective on credit and credit bureaus. I highly recommend Veterans United to others because everyone, from the lighthouse representative, loan officer, and concierge, was knowledgeable, responsive, and professional throughout the process.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

4 out of 5 Stars

This was a very intense process. Veterans United met my needs, but I haven't heard from anyone since I closed. I called last week to inquire about my payment schedule because it was not included in my paperwork. Luckily, a woman from the Settlement company called me this morning and confirmed that the information was missing from my file and that I should call someone from Veterans United. My rating would have been a 10 if there had been some follow-up.

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

4 out of 5 Stars

Too many spoons in the pot. It took me a minute to figure out all the people I had to answer to.
If you are not tech suave, grab a trusted friend and get help negotiating all the forms by Veterans United and the affiliates.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Very easy and straightforward process! Highly recommend for any veterans trying to purchase a home.

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

Ready to see for yourself?

Experience first-hand why 356,044 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

When i 1st reached out to ask about a loan he made it so easy. Made me feel like family.
He stayed on top of things and didnt let me fall back on getting things done.
Was always there to answer my questions.
Ty David

headshot image of David Philips

Loan Officer: David Philips

NMLS# 1452335

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

The team did a great job being organized and ensuring we knew what was needed for documents and overall information

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

This is my third home loan through Veterans United. The team I've worked with has been outstanding every time. They make the process very simple with the To Do check list and document upload page. They were always quick to respond with answers to questions.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Photo submission from Savannah C.

Thanks to the Veterans United Team for making it possible for me to purchase my own home.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Everyone was on top of everything and keeping us on track with timelines.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Outstanding 100% support from the start to final closure.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars

Seriously outstanding is an understatement.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

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