It would be very helpful if the company told me on day one of this process all the things / documents I needed. To piecemeal this stuff over several weeks made extra work for me everyday . I work long hard hours and this is not how I like to do business. Tell me what I need and I will get it for you . But not each day another thing and another thing and another thing. I also don't want to and did NOT download personal financial information into my work computer . Faxing is more secure in my view. Or even snail mail.
Chris Coleman also answered my questions quickly.
John was awesome, really helped us get to our fast closing date and put it all together and was awesome! Very happy with him
The home-buying experience with Veteran's United was great. The team was very professional and courteous at all times. They kept us informed along the way and they made sure we understood everything during the process. It was a very easy process, unlike our first home-buying experience. I would definitely recommend them to friends and family! Wonderful experience!
My loan officer was the best. She helped me constantly and always answered every question. She is the reason why I own a home now. I was absolutely blessed to have her. She worked with everyone and did everything she could for me. I couldn’t be happier with her performance. She made a dream come true and I can’t expression my great fullness towards her.
Great lender and team. Process from beginning to end was about our wants, needs and satisfaction
I started with veterans United guiding me to improve my credit Following everything they suggested my score improved substantially. They were helpful throughout all the way to closing on our new home. I highly recommend them.
If you are ever unsure of a companies motives, just know this team and company worked tirelessly for our benefit. We are buyer with them twice now. We hit bumps and snags due to our life events. The team worked around, through, and to the end of each issue. No real recommendation could be made other than saying this company is who you want to work with you to complete your goals and dreams of owning a home.
If you are contemplating a home loan , You can not ask for anyone any more involved than Ben and Kat.
This has been the best experience we ever had when buying a home. Veterans United makes buying a home so stress free . If its your first house or your last house I will recommend Veterans United to all Veterans buying a home. I will recommend Matt Lucas and his team 100% Thank you Veterans United and Matt Lucas.
I am not much of a typer but I must say thank you :)
Thank you Shane, Alen, and Laura for being with us every step of the way into our new home. You were wonderful to work with . Everything went smoothly. We were in our new home in less than 4 weeks after we choose our home. 😊
Response from Veterans United
Thank you for your feedback Tyler. We understand that the amount of paperwork involved with a VA Loan is typically going to be more than other loan products. The government requires full documentation for all loan applications. Our Client Advocate team remains available if you would like to discuss this in more detail.
Veterans United provided the best experience I could have asked for while buying a home. They made sure to inform me on anything that i needed to get done in a timely manner, and their customer service was outstanding. If i ever go to buy, sell, or refinance a home. I am going with Veterans United.
