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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,520

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

4 out of 5 Stars
Would Recommend

It would be very helpful if the company told me on day one of this process all the things / documents I needed. To piecemeal this stuff over several weeks made extra work for me everyday . I work long hard hours and this is not how I like to do business. Tell me what I need and I will get it for you . But not each day another thing and another thing and another thing. I also don't want to and did NOT download personal financial information into my work computer . Faxing is more secure in my view. Or even snail mail.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Chris Coleman also answered my questions quickly.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

John was awesome, really helped us get to our fast closing date and put it all together and was awesome! Very happy with him

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

The home-buying experience with Veteran's United was great. The team was very professional and courteous at all times. They kept us informed along the way and they made sure we understood everything during the process. It was a very easy process, unlike our first home-buying experience. I would definitely recommend them to friends and family! Wonderful experience!

headshot image of Jacob Powers

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend
headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Stradford

Loan Officer: Michael Stradford

NMLS# 1598169

5 out of 5 Stars
Would Recommend

My loan officer was the best. She helped me constantly and always answered every question. She is the reason why I own a home now. I was absolutely blessed to have her. She worked with everyone and did everything she could for me. I couldn’t be happier with her performance. She made a dream come true and I can’t expression my great fullness towards her.

headshot image of Steph Buckridge

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Great lender and team. Process from beginning to end was about our wants, needs and satisfaction

headshot image of Morgan McNally

Loan Officer: Morgan McNally

NMLS# 1657281

5 out of 5 Stars
Would Recommend

I started with veterans United guiding me to improve my credit Following everything they suggested my score improved substantially. They were helpful throughout all the way to closing on our new home. I highly recommend them.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

If you are ever unsure of a companies motives, just know this team and company worked tirelessly for our benefit. We are buyer with them twice now. We hit bumps and snags due to our life events. The team worked around, through, and to the end of each issue. No real recommendation could be made other than saying this company is who you want to work with you to complete your goals and dreams of owning a home.

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

If you are contemplating a home loan , You can not ask for anyone any more involved than Ben and Kat.

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

This has been the best experience we ever had when buying a home. Veterans United makes buying a home so stress free . If its your first house or your last house I will recommend Veterans United to all Veterans buying a home. I will recommend Matt Lucas and his team 100% Thank you Veterans United and Matt Lucas.

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

I am not much of a typer but I must say thank you :)

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Thank you Shane, Alen, and Laura for being with us every step of the way into our new home. You were wonderful to work with . Everything went smoothly. We were in our new home in less than 4 weeks after we choose our home. 😊

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

1.5 out of 5 Stars

Response from Veterans United

Thank you for your feedback Tyler. We understand that the amount of paperwork involved with a VA Loan is typically going to be more than other loan products. The government requires full documentation for all loan applications. Our Client Advocate team remains available if you would like to discuss this in more detail.

4.5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Veterans United provided the best experience I could have asked for while buying a home. They made sure to inform me on anything that i needed to get done in a timely manner, and their customer service was outstanding. If i ever go to buy, sell, or refinance a home. I am going with Veterans United.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

4 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Dorothy Willy

Loan Officer: Dorothy Willy

NMLS# 182161

More Reviews

See all 430,520 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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