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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,975 reviews
752 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,975 unfiltered reviews

Starting on Page 9277 of 14,900. Return to Page 1

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

This TEAM is a Winner! Have faith they will come through FOR YOU!

headshot image of Christopher Thornton

Loan Officer: Christopher Thornton

NMLS# 45514

4 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

AWESOME

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

1.5 out of 5 Stars

I am very disappointed with veterans United and the way they do business. Do better!!!

Response from Veterans United

We're sorry to hear you feel this way Derek. We strive to provide the type of service Veterans are grateful to receive. Our Client Advocate team would like to hear more from you about what led you to feel this way. Please contact us so we can learn more about how we could have provided you better service.

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Much Mahalo Veterans United for making our dream come true, to have a new home. You just made another veteran very very happy!!

headshot image of Tanya Au

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars

They walked me through the process from start to finish and made everything as simple as possible. The loan team was there for me whenever I had questions and the real estate agent from VUR made the home search an enjoyable experience.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

4.5 out of 5 Stars

After shopping around working with 2 other well-known lenders who screwed up our loan process one in the beginning and one the day of closing we went with Veterans United who we should of went with from the start. The process was well executed from application to closing. Great refi rates. We were treated with respect no question went unanswered. Overall professional friendly easy refinance experience! Thank You!

headshot image of Eric Almazan

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars

Thank you for helping my family with our home-buying journey. Everyone involved was so professional and made the process a smooth one.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Both Veterans United and my realtor made what was initially thought of as stressful and scary an extremely easy and personal experience! I will definitely use Veterans United for our future home buying needs and will recommend the company to my veteran and active duty friends.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

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5 out of 5 Stars

I will always use Veterans United for all future home purchases.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Great process from start to finish!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

I worked with a mortgage loan company that claims to be the Veteran loan leader. Simply put, they said I was approved for a loan. Then, the day before closing, they said they had a problem with my loan. Then they added multiple roadblocks and conditions after they told me again that I was approved but must meet more and more conditions. Finally, I said, “enough” and sought out Veterans United. My experience with Veterans United is the exact opposite. Each member of the Veterans United team was professional and knowledgeable. Our loan specialist was always there with counsel and answers to our questions, leading the way, helping us navigate through the processes with expert counsel, all the way through approval and closing. My experience shows there is no comparison. Veterans United is in a league of its own – the very best.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars

Assistant seemed to ask for information that had already been provided on previous documents, but overall was patient and professional.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

I had a great experience throughout the purchasing/loan process. My questions were answered promptly regardless of the day or time. I had exceptional guidance in making the best choices In the right loan for me. Even at my closing, the Attorney complimented what a great interest rate I was getting. Thank You !

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

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