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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,270 reviews
774 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,270 unfiltered reviews

Starting on Page 9291 of 14,909. Return to Page 1

4.5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars

I had a wonderful experience with Veterans United. My loan officer Mike Lyman and his team kept me up to date through the process and were great. If you are looking for a VA loan they are hands down the best!!!

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

4 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Tom and Kyle were absolutely amazing to work with! They collectively made the home buying process a breeze!

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Andy was willing and ready to answer any and all of our questions! He walked us through the entire process and was thorough with his work. I was I am elated to have been paired with him and his team for our home buying process.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

To all the vets who are thinking of buying. I say go for it the experience you will feel will be one of the best you’ve had when your in your new home. Don’t hesitate call now

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars

Awesome!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

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Experience first-hand why 355,363 homeowners give us a perfect score!

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5 out of 5 Stars

Don’t hesitate to call!!! Veteran United will get it done!!!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

4.5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars

Call Kris Ball he is very easy to speak with answers all your questions, if he doesn't have the answer he would find out and call you back within 24 hours or less. The hold process was very easy and fast. This is my second time using Kris Ball for my new purchase and my refinance. I give them a 10.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

I would recommend the VA to any veterans looking to buy you will the best rate out there and all help the you could ask for. Fantastic people to work with and made it so easy for me and my family to find the we wanted

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

3.5 out of 5 Stars
headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Melody Remular

Loan Officer: Melody Remular

NMLS# 489886

Ready to see for yourself?

Experience first-hand why 355,363 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans United was awesome. From start to finish, every step of the way, they were there to help. Thank you again for helping make this possible!

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

The entire staff had a professional can-do attitude at all times. The staff gave us guidance with the paperwork which made the process go effortlessly. We would definitely use their service the next time we buy a home, and will tell everyone we know who is looking to purchase a home about Veterans United. Thank you Veteran’s United for a very positive experience.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars

I would strongly recommend this team. Found out my son in law also used Veterans United in the past after this started. Strongly recommended.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

They are so simple and easy to work with. Very dependable.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Jenna Pahde

Loan Officer: Jenna Pahde

NMLS# 1421181

4.5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

3 out of 5 Stars

Go with a VA loan locally, not out of state. Experience felt non-personal. We had to point out multiple things on paper work that were incorrect, only to be told they were correct, then have lender come back and tell us we were right, it was incorrect or system generated. Lender forgot to include POA, delaying signing by multiple hours, after it had already been delayed multiple times. Great deals, frustrating experience. Purchasing home was not smooth or easy process. Review your paper work throughly, otherwise you’ll end up signing for something that’s over budget or just overall incorrect.

Response from Veterans United

Jason, we're sorry to hear your experience didn't leave you feeling like you had the personalized service you deserve. We offer local branches in many states for those Veterans that do prefer to work face-to-face, but we will use your feedback to make sure we're providing that same level of personalization to our online Veteran buyers as well.

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