Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,185 reviews
760 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,185 unfiltered reviews

Starting on Page 93 of 15,173. Return to Page 1

5 out of 5 Stars

This is our second time working with VU and it was a wonderful experience just like the last time. Out loan officer and loan coordinator, Heidi and Annie, got us through our process for a refinance with absolutely zero friction and kept us updated every step of the way. They are absolutely fantastic and I cannot say enough positive things about them. If you are a veteran, you shouldn’t use any other mortgage company. Thank you VU!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars

I never would've thought I was ready to buy a house on my own. They looked at my finances and helped me understand the next steps toward home ownership. I felt like I had a great team behind me the whole process. They always reached out and made sure I had my paperwork ready.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Photo submission from Rebecca C.

The whole staff was amazing. I couldn't have asked for a better experience!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Very communicative. Awesome team to work with!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

Ready to see for yourself?

Experience first-hand why 362,227 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

You all were awesome with buying my new house and providing me with all the information to make everything I needed to do. Thank you.

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

3.5 out of 5 Stars

They pretty much took care of everything for me it was very easy to sit back and allow my team to handle all aspects for me buying my first home.

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Photo submission from Connie S.

You all did an amazing job helping me buy a home.and I ask God to bless each of you for your help.you are all loved and appreciated.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

It was too easy even when was abroad. Excelente team. Highly recommended for veterans.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

Ready to see for yourself?

Experience first-hand why 362,227 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Cole, Paige & others that I spoke with at Veterans United, during the processing of my home loan, were all excellent agents to work with. They are very knowledgeable about the entire process & answered all my questions with quick responses. Plus I never heard anything negative at all, & was kept informed about everything all the way through. I would highly recommend Veterans United to anyone looking for a worry free home loan.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars

Jon and his team were truly outstanding from the beginning to the end. I appreciated the quick and accurate responses to all my questions. When I didn’t understand something, they explained the answers so I could understand. I have purchased several homes, but the service I received from Veterans United is above and beyond all others.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

Process was fairly easy, website is great! Getting docs to this team is as simple as it gets. Very efficient, communicative and great at getting on top of things. Had lots of questions after initial disclosures but Joel and Brenda handled things like champs. I'll use them again when rates fall enough for it to be worth it. Keep my mortgage guys it'll be worth it!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

I looked into them over a year ago but they don't do construction loans. They continued to reach out and see if I was still interested. I thought the other mortgage company was going to be good but they started to act dumb, passing off issues to others in the company and didn't know how to do their job. Made the switch and it was not only easy but very transparent. If I had questions, they responded immediately and if they didn't have the answer they let me know but they also worked to get it. It was a small team but very efficient. Can't sing the praises enough.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Photo submission from Darryle L.

Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

The lending team had my brother's back and that means more to me than anything else.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.