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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,674 reviews
734 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,674 unfiltered reviews

Starting on Page 93 of 15,423. Return to Page 1

5 out of 5 Stars

It was a great home buying experience. I’d like to thank Heidi and the home buying team for all the hard work and dedication they put in to find our dream home! As my military career progresses I’ll definitely be coming back to Veterans United for all my home purchasing needs. 10/10 recommend.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

4 out of 5 Stars

A fabulous experience! Spencer was awesome.

headshot image of Spencer Yoggerst

Loan Officer: Spencer Yoggerst

NMLS# 2734286

5 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Photo submission from David F.

Great company takes the hassle out of Home finance! Made the whole process so easy! Good to be home!

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars

The folks at Veterans United did an unbelievable job for me. Their communication was clear and they were extremely prompt in responding to any questions I had.Very glad I chose to go with Steve and Anna and the rest of the crew, they made the experience simple, quick, and painless.Highly recommend and will work with them again in the future!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Being a navy veteran I would say the whole home buying process was a smooth sailing experience through veterans united gratis no

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

Michael and his team did a wonderful job getting our refinance done. They maintained great llines of communiction. The team was able to answer all the questions.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

Everyone was great. Very helpful and made sure that I was kept informed every step of the way. Very easy to work with!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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5 out of 5 Stars

Veterans United is the Best!
HIGHLY Recommended!!!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Charles is amazing to work with. He makes the entire process easy and is very driven and communicated well. I will always use him for any home buying or refinancing.
Tina on the insurance side is also amazing. She sent me offers for insurance early in the process and I declined. However, with less than a week left till closing, I called her back and she was able to get me better rates than who I had and even lower than the previous offers.
Our home buying concierge was amazing as well. Johnathan went out of his way to provide us with so much information that we were able to get all utilities set up and found us internet for our rural location.
10/10 will recommend to friends.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Anthony C.

I was skeptical about where I wanted to live in the beginning but when my son showed me this house on the Zillow App and begged me to go look at it on a Sunday afternoon I'm glad I gave in to him and made arrangements to look at it and it had the perfect lay out for what I wanted to invest in and now that we haven't been able to relax yet I know I will enjoy everything about it when I get finished moving in. Thank you Veterans United to make my dreams come true. God Bless us all and our Country.

headshot image of Josh Miller

Loan Officer: Josh Miller

NMLS# 2288848

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

The only thing I’d do to improve the VU buying experience would be to add a “to-do” of transferring deposits to the right account about a week in advance of closing. It didn’t end up being an issue for us but we cut it close because we didn’t know when to start moving money around. Although this is our 2nd house we’ve bought , it had been 4 years since we did the closing process and a reminder a week ahead of time can alleviate stress on closing day. Other than that everything was very smooth !

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

You all did a awesome job so glad we have you all on our team thank you so much

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Chris and Felicia have been so vital in my first time using the Va loan plus this long process. I understand that they have a job to do and it can be stress for the borrower especially im the underwriting process but this loan team here knocked it out the ball park for me and my wife. I thank you Chris for being so patient with me. You and Felicia deserve either a big bonus or raise. Your boss need to know that your professionalism and your character is what is needed more in the customer service world. Thank you so much. I pray in the name of Jesus that he continue to bless you and block the enemy attacks because yall did a an amazing job. Thank you

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

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5 out of 5 Stars

The entire process was amazing with Jake being the real MVP. Anytime we had a question or didn’t know what to do he would take the initiative and jump in to provide us with the information we needed to keep the process moving. During the whole experience we felt like our best interest was being not only considered but pursued. My family and I are extremely grateful for the hard work and patience of the team. Praise Jesus for the amazing new first home and thank you to VU for helping us get.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

Every aspect of the process for buying my home was so important! I was guided by a team of professionals that walked me through every step. Communication was by phone, email, and the secure website. I could not have found a better group to work with!

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

4.5 out of 5 Stars

Exercising patience is essential when navigating the loan process with Veterans United Home Loans, as it helps ensure a smooth and successful outcome. I have already recommended their services to three of my fellow service member

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Photo submission from Shanda S.

Veterans United is top notch for sure! From the loans process to the special appreciation gifts extended to me, I am so grateful I worked with them to secure my home loan. Eric Johnson, Brittany Miller, and Brittany Lucy are a fantastic team and it is very apparent they have the veteran's best interest in mind every step of the way. Not once did I ever feel alone or left out of the loop. I could call Eric Johnson or Brittany Miller at any time of the day or week (or weekend) for answers to my questions or concerns. I always felt they would work extremely hard to ensure I received answers. They added a sense of "fun" to this home buying journey and for that I appreciate them! I will definitely recommend family and friends to Veterans United and more specifically to this fantastic team. Thanks so much for all your hard work!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

1st time home buyers, everyone was great and very accomidating, everyome was super nice, easy to work with and very helpful. Definitely would recommend.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Great!

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

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