I am profoundly grateful to Veterans United and especially to Tori Thomas for guiding me through the home loan process. Tori was outstanding—truly a standout professional who was always on top of every detail, ensuring I understood what needed to be done on my end and taking care of everything on hers. Her dedication and proactive communication made the entire experience smooth and stress-free. Because of her, I always felt confident and well-supported. If anyone asked me about my experience, I would wholeheartedly recommend Veterans United, not just for their excellent service but for exceptional team members like Tori who make all the difference.
I had an excellent experience working with Matthew at Veterans United, my real estate agent Leanne, and the rest of the team including Tre and Abby. From start to finish, they made what can be a stressful and overwhelming process feel smooth, organized, and manageable.Matthew was incredibly responsive, knowledgeable, and patient. He took the time to explain every step of the lending process in a way that actually made sense, which gave me a lot of confidence throughout. He stayed on top of everything and made sure there were no surprises.Leanne was just as amazing. She was attentive, proactive, and truly had my best interest at heart. Whether it was scheduling showings, navigating negotiations, or making sure details didn’t slip through the cracks, she handled everything with professionalism and care. I never felt rushed or pressured, just supported.Tre and Abby were also a big part of keeping everything on track behind the scenes. Their communication, follow-up, and attention to detail helped keep the process moving forward without delays, which made a huge difference.Overall, this team worked seamlessly together. Communication was clear, timelines were met, and I always felt like I was in good hands. I highly recommend them to anyone looking for a smooth and well-supported homebuying experience.
Working with VU was a good experience from start to finish. Explained everything to my understanding, answered all my questions in a timely manner. Provided options up to the last minute. Thank you.
I was skeptical about where I wanted to live in the beginning but when my son showed me this house on the Zillow App and begged me to go look at it on a Sunday afternoon I'm glad I gave in to him and made arrangements to look at it and it had the perfect lay out for what I wanted to invest in and now that we haven't been able to relax yet I know I will enjoy everything about it when I get finished moving in. Thank you Veterans United to make my dreams come true. God Bless us all and our Country.
As first-time home buyers, we couldn’t have asked for a better experience than what we had with Veterans United and our loan officer, Matt E.
From day one, Matt and his team demonstrated exceptional knowledge and experience, taking the time to clearly explain every step of the process in a way that made us feel confident and informed. Their professionalism was evident in every interaction, and their communication was outstanding—always prompt, clear, and thorough.
What really stood out to us was how responsive and proactive they were. No question ever went unanswered, and they consistently stayed one step ahead, ensuring everything moved forward smoothly without delays or surprises. They made what could have been a stressful process feel incredibly easy and manageable.
From start to finish—and even after closing—the entire experience was seamless. We truly felt supported every step of the way.
We have already recommended Matt and the Veterans United team to several friends and family members, and we will absolutely continue to do so in the future. If you’re looking for a knowledgeable, professional, and easy-to-work-with team, we highly recommend them.
Matt is great
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Bryan was super professional and really cared for us.
Awesome job!!!
The team made the process quick and easy for me. They were also able to answer all of my questions while keeping me informed.
Veterans United is top notch for sure! From the loans process to the special appreciation gifts extended to me, I am so grateful I worked with them to secure my home loan. Eric Johnson, Brittany Miller, and Brittany Lucy are a fantastic team and it is very apparent they have the veteran's best interest in mind every step of the way. Not once did I ever feel alone or left out of the loop. I could call Eric Johnson or Brittany Miller at any time of the day or week (or weekend) for answers to my questions or concerns. I always felt they would work extremely hard to ensure I received answers. They added a sense of "fun" to this home buying journey and for that I appreciate them! I will definitely recommend family and friends to Veterans United and more specifically to this fantastic team. Thanks so much for all your hard work!
I’ve had several loans during my life. The experience I had dealing with VAU, was unbelievable. Their professionalism and friendliness, of the way they handled my loan request, was so accurate and precise I had no issues with the whole process. They were consistently staying in contact with me with updates regarding my loan request.I want to personally thank Kari, Alec, and specially Kollin for the “EXTRA “ help they provided above and beyond their normal duties. Thank you ALL again. Clint Ealey
Veterans United was outstanding they went above and beyond all our needs. We stayed on schedule and the process was extremely easy.
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Nathaniel and Kelly were totally amazing to work with very helpful and also responded so quickly
We have had a great experience with Veterans United. Always available to answer all our questions, Made our home buying a very pleasant experience. We are now moving into our new home.
Then whole team was awesome, specially Dustin with my many phone calls and obstacles , the gifts sent for my girls , my package ! I was totally clueless about everything and these wonderful folks went above and beyond to give me a opportunity i though was impossible . ill always be grateful for the opportunity they provided. Seriously guys thank you so so much its the best feeling in the world to know I have a home for my beautiful family and it wouldn't been possible with out yal . I highly recommend each team member ! I think veterans united should give each member a raise and a bonus !
Thank you so much for your patience and dedication during this process. I am very thank for the experience, and I know in my heart that you make the dream of home ownership possible for many veterans.
