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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,160

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 441,160 unfiltered, unedited reviews

Starting on Page 93 of 14634. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

4.5 out of 5 Stars
Would Recommend
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

4 out of 5 Stars
Would Recommend
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
Would Recommend
Photo submission from Landon W.

I had a great experience with everyone that I directly spoke to. I will highly recommend to my fellow service members to use Veterans United if they decide to buy a house.

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

I would definitely recommend you to friends and family. My loan officer was knowledgeable, patient, and always took the time to explain each step clearly. He made what could have been a stressful process feel easy and well-organized. I truly appreciated her professionalism and genuine care throughout.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

I had the best experience with veterans united. It was such a smooth and easy process. They answered all my questions and made the home buying process so much less stressful

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

I was so pleased in how smooth everything went,.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

4.5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

The service, quick follow-up, and immediate response to phone messages was very impressive.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
Photo submission from Kevin R.

My Veterans United loan officer Greg went above and beyond the call of duty to assist me with the purchase of my new home. Immediately after applying for the loan, Greg reached out within 5 minutes and I was preapproved within 15. I realized his exceptional, meritorious service when he returned all calls as promised. He made countless calls to my finance company, insurance company, etc often holding in queque for an hour or more at times and continued to return calls each and every time as promised. He distinguished himself as an extremely skilled and accomplished professional. He continued to make contact with all necessary agencies until the promised closing date was met, which in my mind was record time of only 3 weeks. Because of Greg I will tell anyone looking to purchase a home with a quality loan company to look no further than Veterans United.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Unbelievable!!,,..Efficient,knowledgeable,professional, quality service!,,,, If only all of life went as smoothly as buying this house was..

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

1.5 out of 5 Stars

Way too many points of contact...not good follow thru nor follow up. Several documents were faxed to my team from my bank and my financial advisor that no one seemed to locate.

Response from Veterans United

Hey Darold,
I’m really sorry to hear about the confusion and frustration you experienced during your loan process. Having too many points of contact and documents going missing would be discouraging for anyone, and that’s not the kind of experience we want our borrowers to have.

I appreciate you sharing this feedback — it helps us identify where communication broke down and how we can do better for future Veterans and their families. I’d like to learn more about what happened so we can review the details and make sure your concerns are addressed.

When you have a moment, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time.

5 out of 5 Stars
Would Recommend

Easy to work with… Always a pleasure

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Casey Martine and his team made the process of buying and closing on our home very smooth and stress-free

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
Photo submission from Melodie S.

Veterans United made it possible for me to become a home owner

headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4.5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

3.5 out of 5 Stars
Would Recommend

Overall, a great experience working with the entire team throughout the home buying process.
The marketing and sales push when you start inquiring about the loan can be overwhelming. Remember they are a company who is trying to provide a service/product, just like everyone else. They know you will be looking at companies and will provide you everything they can, to demonstrate their ability to meet or exceed your needs.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

More Reviews

See all 441,160 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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