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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,053

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend

Excellent communication, always explained anything I didn’t understand, and were very personable.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend

Loved working with the VU team I had. Would definitely recommend it to anyone else.

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Jodi Coons and her team were outstanding in working closely with us throughout the home buying process. This is our fifth home purchase, and they made this time the smoothest we have ever had. Highly communicative with us on every step, encouraging, upeat, and exciting for us to buy our home. All communication was top notch customer service. We couldn't be more pleased.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

You guys all did awesome! You made this process was not only pain free, but actually somewhat fun. Didn't think that would be possible.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

My team was patient with me, and they made sure that I had all the documents that I needed. They also made sure while I was not in the state they made sure the home process was still good. I appreciate my team, and I wouldn't change them from any other group.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Very high shout out to Kyle B, Derick V and Bailee. Not only did they make this usually stressful process smooth, understandable and pleasant, they made me a VU customer for life. I couldn’t be more pleased with their expertise, experience, friendliness and professionalism.

headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
Would Recommend

Tyler Saltar and Daniel Roberts were absolutely incredible. They made the stressful process of buying a house seem easy. They reassured me through the whole process and helped me with anything and everything that I had questions or concerns about.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Veterans United has not only gone above and beyond in helping myself and my family get into our newly purchased family home but they have also created a home buying experience that I will always be pleased and confident in sending other veterans to because I seen 1st hand the amount of care and dedication they always gave! Great job Rett and the rest of the Veterans United Team! Outstanding Job!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Great experience!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

After a not so good experience with another potential lender, my wife and i were so pleased to have somewhere as wonderful as VU to work with us and help us through the process. Amazing, and i would and have recommended to everyone i have spoken to about our home.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Thank all for all they done for the loan and for having our new home. Amen 🙏

headshot image of Kelly Tolster

Senior Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

4.5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

This is our fourth home purchase and I must say that VU greatly out performed every other lender we've worked with. VU absolutely feels like home.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

I really want to thank Veterans United for helping me purchase my first house thank you again!!!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
Would Recommend

Sarah was awesome

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

1 out of 5 Stars

Overall we thought this would be a great experience sadly working with veterans united has proved similar to working with the VA. Lots of hurdles to jump over and miscommunication made this process much more frustrating and unpleasant than it should have been. If we could do it over I would have picked a local bank or credit union to work with. Dealing with a company this big we figured it'd be a much smoother process but I have to say I'd check into local options before bringing your business here. They got everything done for us thankfully but it wasn't easy working with people on the other side of the US. As a first time home buyer I'd explore other options before settling for veterans united just to be sure you're making the right choice.

Response from Veterans United

Kyle,

Thank you again for sharing your feedback and talking with me. I was able to help resolve the last few items needed for your loan funding. If anything else comes up from here, please reach out to me or anyone on the Client Advocate team. We’ll be happy to help however we can.

Very best wishes,
Tim, Client Advocate

5 out of 5 Stars
Would Recommend

I would absolutely recommend Veterans United as a whole, specifically Travis Ward's team. Buying a home as a first time buyer was definitely overwhelming at first but once the team set itself in motion, we almost never had to think about any of it alone. Every questions was answered immediately and we were never stressed about missing anything. Even after the home was purchased and everything was signed they still are helping us with our next steps! If you are looking to buy a home, whether it is your first or second, I would recommend VU 100%. There is absolutely a reason they show up as the #1 recommended home loan company for veterans.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

James Curry was also extremely helpful during the pre-approval process. Additionally the website is very easy to use We could not be more satisfied with our experience during this homebuying journey.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Veterans United is without question the best organization I’ve had the pleasure to work with! Bar none. In a nutshell, they are efficient, knowledgeable, available, timely, friendly, smart and supportive.Adam Nelson’s team is a team I wholeheartedly recommend for anything you need! They are just awesome!Use Adam’s team and I guarantee you will not be disappointed. Thank you for your service fellow vet and thank you Adam, Beau and Joshua for helping us achieve our home dream!

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

More Reviews

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