This dude was awesome and he made me feel like we have know eachother for years and he had my back he is a great guy to work with
Nick was very helpful especially for us being first time home buyers. We had cold feet about everything a time or two and it was our biggest purchase ever but Nick was able to help.us.through everything.
I have absolute confidence anyone we refer to Veterans United will receive the same outstanding service we did.
All went good
Great Experience
Veterans United Home loan were extremely professional and has a experience staff of knowledge sales agents and I will highly recommend to
All Veterans.Thank youWarren Goodall
Supportive and ease of process was appreciated.
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My wife and I were very impressed with VA Home Loans. Everyone we interacted with were very polite, helpful and knowledgeable. Thank you all for making our dream come true.
Dealing withe the people at Veteran's United has been a joy. They make it easy to understand and will address any concern you have .
Thanks to the Veterans United Team for the outstanding service. True Professionals
There were multiple challenges, but we accomplished the goal.
Tyler did an outstanding job keeping me abreast of my loan status and key deliverables. Thank you Tyler
Easy process
Overall your organizational skills have a lot of improving to happen before I would recommend you to a friend. To many mistakes to many times. I didn’t feel you worked hard enough to protect my best interest. I a best was just another sale.
Very easy to work with, polite and friendly Folks
The team at Veterans United assisted me through the entire process with quick responses to my frequent questions. Their site is very user friendly and provided user friendly tools to prepare my documents. The VU team is caring and friendly.
The home buying process can be very stressful and I was very doubtful and nervous about taking the first steps. Jason Bals put me at ease since the first phone call. He explained everything to me in detail and made the whole process very smooth. I never thought buying a home was possible at the time until I met Jason. I am blessed for him and Megan helping me achieve the American dream of being a homeowner. My appreciation for their exemplary efforts is beyond words. Thank you.
We are repeat customers of Veterans United and will return anytime we need home finance. Great team and great process! Thank you Nick and Rebecca!
Needed a lot of paperwork compared to other lenders. Tried blaming me for their screw up right before closing and didn’t communicate well. Found out lender was trying to delay closing only after calling my realtor asking about closing day details. Loan officer was out of the loop on missing items the account manager said he was missing. Going to give VU the benefit of doubt in that it was over the holidays but communication was terrible.
Response from Veterans United
Jared, we thank you for your feedback and for your understanding. The VA loan does often time require more paperwork than other loan products, but for many Veterans, the benefits outweigh the work involved. We will be reviewing your loan approval to ensure we are finding each opportunity to improve our service for Veterans.
