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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,672 reviews
799 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,672 unfiltered reviews

Starting on Page 9343 of 15,223. Return to Page 1

5 out of 5 Stars

The website is very user friendly and everything worked out perfectly.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Trish Cole

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars

We had some unique circumstances that had to be worked through and Mike Lyman and his crew were helpful the entire process.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars

I went with Veterans United Home Loans because they were rated as #1 when it came to home loans for veterans. They did not disappoint. Thanks for every thing

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Thank you

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars

everyone that we dealt with was very easy and very helpful

headshot image of Mason Farris

Loan Officer: Mason Farris

NMLS# 1736871

4.5 out of 5 Stars
headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

3.5 out of 5 Stars

I believe most of our issues came from our underwriter in back misunderstanding and Communications but underwriter was the worst portion and some communication issues here during their butt nonetheless we all got our jobs done in time.

headshot image of Billy Watkins III

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Experience was great and smooth. Communication was phenomenal, via text, email and phone.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Very smooth process, our team kept us informed at every step of the way. Would highly recommend VUHL.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

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4.5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

Great customer service. Anytime I had a question entire team was great and responded quickly

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Jess Vomund and Heather Risenhoover are absolutely incredible! They were there every step of the way and gave me such peace of mind! It was the best home buying experience I have ever had and was so pleased and grateful to work with these top caliber professionals!!!

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars

I loved working with Robert and his team throughout the process. He made it very easy for us to purchase our home and I would absolutely use the service again!

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

Ready to see for yourself?

Experience first-hand why 363,498 homeowners give us a perfect score!

Check My Eligibility
3.5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

3.5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

3 out of 5 Stars

The beginning process with Veterans United was quick and easy. Once it went to the transaction coordinator and then underwriting, it became a tedious hassle with communication being, most times, unsatisfactory.

Response from Veterans United

Scott, communication is the foundation of the service we provide, and we're very sorry if we didn't meet your expectations. We continue to review and revise our training materials based on feedback like this. We appreciate your help making the home buying journey better for Veterans.

4 out of 5 Stars
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

3.5 out of 5 Stars

slow,miss communacation,right hand didnt know what the left hand was doing

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

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