Veterans United walked me through the home buying process step by step and made the home of my dreams possible. Thanks for a job well done!
Just wanted to warn anyone about what may happen to you. As a first time home buyer, we had no idea what to expect. Our specialist helped us immensely. However, after the closing is where our nightmare began. Our loan was sold to Mr. Cooper and we have had nothing but issues since then. In the 4 months we have been in our home, we have made every payment before it was due, yet the company that is handling our escrow (Mr. Cooper), they missed our homeowners insurance payment and it was canceled (then reinstated) despite me being in constant contact with them to get it done. And now they have missed our tax payment which has resulted in a penalty, despite me constantly contacting them. They do not care.So as a veteran, I want to warn any other veterans out there considering using this company (Veterans United), please check who they are selling your loan to. And to Veterans United, you should remove them from your list. I have filed a complaint with the BBB over them and they have over 1500 complaints against them. If you want to look out for our veterans then do right by us, get rid of these idiots.Ed Burton
HIgh levels of customer support. Would recommend.
Great experience from beginning to end.They knew how to apply my VA benefits to my home loan without me having to do much about it.The website and to do list is very convenient and easy to understand, it tracks your progress and you get a sense of how fast or slow things are moving.I'd honestly use them again in the fiture.
This was our 2nd time purchasing a home with Veterans United. At this time I would like to thank Tina Cigala especially for helping us for the second time with a home. Thanks again Tina.
Would definitely use Veterans United on my next home buying experience.
Recommend 100% all potential veterans a positive and professional home buying experience
Even though we had a few snags Mike was the best. If had to do over would still go this way
Veterans United really made the entire process so easy. They walked us through every step and answered all our questions. This was by far the easiest home buying experience we have had. I would highly recommend talking to Veterans United if you’re shopping for a VA loan.
Kat was also very accessible and answered my questions timely.
Veterans United was exceptional throughout the home buying experience, they guided us through each step of the home buying process and made the process a pleasant experience.
Top notch. They bend over backwards to find a way to get you approved and into your new home. I had reached out to several other lenders but none came close to offering the level of expertise and customer service that I received with Veterans United. I would highly recommend them to any veteran interested in purchasing a new home.
Great company. First class service. Our loan officer Mike was great to work with and made the process easy and hassle free. I recommend Veterans United to all Vets.
Sam was great in helping us through the loan process. This was our first home purchase and we had no clue where to begin. Thankfully Sam explained everything very well and guided us through the whole process. I would recommend Veterans United home loans to anyone with the great customer service Sam provided.
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The team made my home buying experience seamless. They made sure I was informed every step of the way. They are an awesome team.
Heather Damer and her staff was very nice and very efficient .We enjoyed our home buying experience with Veteran United .
