Courtney helped us through the entire process by explaining what we needed every step of the way. Every time I felt overwhelmed, she reassured us that we were going to be ok. I want to thank her for her outstanding dedication and help she provided
Jamie and his team were awesome. The whole process was quick and easy. I highly recommend him and his team. I am very pleased with the purchase of my new home.
Veterans United, has made buying my new home the easiest major purchase I have EVER made. My team kept me fully informed and assured all was complete in a timely manner. Thank you to Anne Kuster and her team for a job only dedicated professionals can do. Job well done.
The team worked fast yet efficiently. This first time home buying experience went very smooth with the help of my team. I am extremely pleased with my experience and highly recommend using Veterans United Home loan!
As a first time home buyer I didn’t even know where to start. My wife and I began the process by applying to various lenders. We quickly decided to go with Veterans United. Veterans United was a one stop shop. They were friendly, fast, easy, and knowledgeable. Not only did they give us the lowest rate out of anyone, but set us up with an outstanding real estate agent who was a veteran himself. These guys are very familiar with the VA loan, and mortgages/real estate overall. Highly recommend.
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Nick was extremely helpful. Always maintained a professional manner. Very proficient and knowledgeable.
I am very disappointed with Veteran United Home Loans. The process was made more difficult by the lack of information and communication the Veteran United Team shared with me. The constant mistakes by the team were especially frustrating. There were mistakes on every document sent, including the final closing document at the closing table.
Response from Veterans United
Andrew, thank you for sharing your feedback, and we're very sorry for any mistakes we made. While we do realize human error is a factor in our business, we definitely own our mistakes and do what is possible to make them right. Please contact our Client Advocate team if this was not your experience. We appreciate the fact you chose us to help you with your home purchase, and we want to ensure there are no unresolved issues.
Great service, the loan team made the buying experience easy.
Brandon & Lisa were great to work with. We had a little confusion caused by his other team members towards the end of closing, but Brandon cleared everything up for all parties. This is the only critique keeping me from putting a 10. I'd work with him again in a heartbeat. I would and have recommended Veterans United to many of my fellow veterans. You guys are not just better than conventional lenders, you are also the best of the VA loan specialists!
Amazingly friendly and answered my every question quickly. Very knowledgeable and helpful. Grateful for such an easy process. A big thank you!
