My team was exceptional! I was afraid to even apply for a home loan because as a first time home buyer I didn’t have the courage to try and go through the process. From day one I was encouraged and motivated to try and it turns out I had the credit and the income to apply and was eventually approved. My team was amazing they answered every single one of my questions and always reached out to ensure I wa sofi g okay on the different steps of the process. I closed on NYE and I couldn’t be happier! Veterans United is the greatest and I’m so happy I went with them for my home loan. My team ROCKED!
The entire process is streamlined and easy to follow. The Loan Specialists are there every step of the way.
Very professional, personable people. The efficiency couldn't be topped!
I was very satisfied with Bobby. Through the whole process Bobby was patient and answered all my questions and concerns. When we felt frustrated Bobby listened to us and kept us on track so our mortgage was processed successfully. One aspect that I personally appreciated was that the mortgage experience can be quite personal and the reason we chose Bobby was because he was personable but not two personable. I don't like sharing my personal information, but Bobby was professional at all times and handled my concerns in a way that didn't upset us and still got things done. We chose to go through Veterans United because of our interaction with Bobby.
I found communication to be difficult due to the distance. I would recommend others use a local service in the future.
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Jessica is great and has led our process with great communication every step of the way; Veteran United’s online platform to track documents is a great system.
I appreciate the help and service in helping my family into our 1st home. Clear and concise information on the process and where we stand with closing is what I recommend providing. Overall I am pleased with the result and wish the Veterans United staff success on their future endeavors.
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I have financed home purchases through the VA with other lenders and NEVER have had such great service and ease of process and efficiency as with Veterans United.
Oh my! Ms Tonya Dawson was beyond phenomenal!!! I’m a little emotional as I write this because she stayed with me the entire year as I began the home buying experience and ensured I understood and stayed on the straight and narrow to accomplish a dream, a goal I never thought would be possible. Ms Tonya has been not only an angel to my life but such an amazing blessing in my life and my son’s life. Ms Tonya kept it real and for that I will forever be thankful and she understood being a single mom trying to make a better life and I walked away with a brand new built with the perfect size for my son and I. Thank you Ms Tonya! Thank you!!!
They were professional, efficient and dotted every i and crossed every t.
