If this is the typical loan experience with Veteran United, their customer rating should be 100% my team was fantastic.
Very Happy indeed, best veteran friendly bank
Awesome people to work with. Chris Solomon was our Loan specialist and we could not have asked for any better help. Guaranteed satisfaction and great help with any questions along the way. It was an enjoyable experience.
Excellent service! Dont pass up the opportunity to apply with veterans united.
You will be making a HUGE mistake is you do not become a member of the Veterans United Family! I have never been more pleased with the relationship with any organization I have had over the years.
DO yourself a big favor and contact Veterans United if you are even THINKING of buying a Home!
You WON"T regret it!
Jerry Simons and Taylor Fruits are the best. They are AWESOME people to work with and stays on top of things. They push until they get the job done. You can't go wrong with them, or Veterans United Home Loans. PLEASE if you want a VA loan then go with this group.LOVE and PRAYERS to them all. Thank you very much. The Bullman Family.
Don’t use anyone else!
This company closed quickly and moved things along on a timely basis. I was not impressed with the level of communication from any of the "team" that was assigned to me. For what I had to pay off to qualify I could have easily gone with a different type of loan. Did I get the house I wanted? Yes. Was it a giant headache? Yes. Did the company do their job? Yes. Minimally.
Response from Veterans United
Thank you for this information Joel. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.
Ian was great with communication and did a good job!
Would definitely recommend veterans United.start to close in less than 30 days!! They were a dream to deal with! If I ever purchase another home...this is where I'm headed for a mortgage..
My personal opinion, I will never make any loan with Veterans United. My experience was not good and can not recommend this service to any one.
Thanks
Response from Veterans United
Eddie, thank you for sharing your comments with us. We appreciate the recent opportunity we had to discuss this situation with you further. We are committed to holding ourselves accountable for excellent customer service, exploring ways for continued improvement, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
Overall good experience
I would highly recommend Veterans United to anyone looking for a home and a VA loan.
Fantastic experience.
