Veterans United provides and experience like no other. We are on our second home and we would never make a call to anyone else if we decided to purchase again. Luke’s team was absolutely fantastic!
Be patient. As the old saying goes; “Hurry up and wait”. Literally.
Response from Veterans United
Michael, thank you for sharing your comments with us. We appreciate the recent opportunity we had to discuss this situation with you further. Whenever a seller delays a pest inspection we understand how that can impact the timeline. We are grateful that you will enjoy your home for years to come and we apologize for any confusion that may have surrounded your closing timeline.
The best part of VU is the ability to do the work online
Our loan specialist maintained regular contact with us throughout the loan process. She was even present at the closing, supporting us until we had the keys to our new home.
This is our second time buying a home through Veterans United. Our initial experience with Veterans United was great; much better than the mortgage company when we bought our first home. This most recent experience was even better! We really appreciate that as the company continues to grow that they still focus on providing a high quality product with excellent customer service.
Yes it was time consuming but you know what it was worth it. We got our house. Just don't give up. Yes there were times I wanted to throw the towel in give up but my husband would tell me if you don't want the house I'll call them . That would stop me on my tracks. I did what I need to do and here we are with our own house. Thank you
Tyler Jones and all the Veterans United team did an exceptional job in helping us making the purchase of our new home a less burdensome task. My wife and I feel that there was nothing that we could of asked of them and that the team could not get done or do. We would recommend any veteran to use Veterans United for their home purchase. Great Job !!
Smoothest home loan process I've ever been through. Thanks!!!
Don’t expect to close in less than two months
Response from Veterans United
Thank you for this information Dominic. A member of our Client Advocate team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.
Bo and the Veterans United Team were Awesome!! I lived thousand of miles away from the home we were purchasing and they made the experience simple and easy! Thank you Bo and Veterans United Team for making our home buying experience a great one!!
