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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,720 reviews
655 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,720 unfiltered reviews

Starting on Page 9451 of 14,958. Return to Page 1

5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars

I love Veterans United. Heather and her team made my experience easy and efficient and they got me the best rate! I highly recommend them.

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars

Go Army!! Thanks again for everything!!!

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars

One rep and his assistant.no one else.very pleasant experience

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

4.5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Loree Jones

Loan Officer: Loree Jones

NMLS# 1597653

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

I have purchased homes/refinanced in the past but VU made the process easier and I closed quickly and painlessly. I loved the personalized “Things to-do checklist’ on the website. It kept me accountable and responsive and we closed on time. The VU staff (Jason) stayed top of things so every detail was covered. This is my first home purchase after a long and expensive divorce and I am rebuilding my life and VU was extremely helpful by helping me to meet my goals. I felt really valued and personalized and not like another customer. I would recommend VU to other military veterans.

headshot image of Jason Gibson

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

The agents were very helpful curtiest and very patient. They responded quickly to any inquires that confronted me. I would not hesitate to recommend Arron Foster and Mallory Lickider along with Veterans United with Home Loan Applications.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

4.5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

2.5 out of 5 Stars

I would suggest going with a local VA mortgage company to get the care and attentiveness one needs in this major decision in life. During my experience there was a major lack of communication and really made me feel as through I was just another paycheck and veteran who's name is unknown to use the service.

Response from Veterans United

Alexena, we are terribly sorry if you did not receive the VIP service we strive to give every one of our Veterans. We are very grateful for your review and the reminder that communication is the foundation of a strong relationship. We'd love the opportunity to work with you again, and to give you the top-notch service we are known for.

5 out of 5 Stars

My experience from start to finish was amazing!!!! The team was great and Jake Janes and Cassie March did an outstanding job through every step of this process. The loan exceptionally fast and I would recommend Veterans United to anyone!!!

headshot image of Jake Jones

Loan Officer: Jake Jones

NMLS# 1838230

5 out of 5 Stars

I have a great experience with my loan team. This is a great and outstanding team. I give this team a 10 out of 10.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars

Would recommend to any Veteran homebuyer; very helpful; and easy to follow with Veterans United.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Jennifer McGarry

Loan Officer: Jennifer McGarry

NMLS# 1762536

4.5 out of 5 Stars
headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Jason Gibson

Loan Officer: Jason Gibson

NMLS# 1311102

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5 out of 5 Stars

I would highly recommend using Veterans United should you find yourself ready to buy. VA loans are different from a conventional loan. Many times, they require information that is not necessary with a conventional loan. An example of that, is that the VA required a more indepth water testing requirement. Veterans United seems to have the experience necessary to walk a finer line with all the additional requirements. I could not be happier with my buying experience, even though I swore I would never do another VA loan after all the craziness I had to go through buying through the last one.

headshot image of Dorothy Willy

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Tim Spears and his financial team are excellent people to work with. Very highly recommended.

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

4 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

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