Rebecca Fowler gave exceptional service. I am sure she had lots of other things going on but we always felt like we had her there to help anytime. She provided that "personal" element that's missing in a lot of organizations today...from the customers view. I'd do something special for her as people like that make an organization great.
Stop your search here! Veterans United will, without a doubt, provide the best service you will find. My experience with my loan team at Veterans United was almost effortless!
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Amazing!!
very helpful easy to contact and answered all questions and concerns
This experience was great! I feel confident that Rett and Caytlyn will be able to help future clients achieve their mortgage/refinance goals. They are definitely a valuable asset to Veteran's United. Thank you for all of your hard work!
Overall everything went really smooth. Getting all paper work and all documents together was a pain but with electronic signing and uploading made it easier. Thanks to all that helped and I am enjoying my forever home
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Experience first-hand why 357,563 homeowners give us a perfect score!
I was kept in the loop about the status of my loan and everything was handled quickly and professionally!
As were all aware the home buying experience is hectic and can often cause much anxiety. Often good communication between all parties can alleviate much of that anxiety, potential home buyers simply want to know what's going as it happens. There is also a fine line where a potential home buyer can be made to feel as though the lender is "doing them a favor", when infact the home buyer is the customer who is paying all parties for service.My property agent was amazing, I very much appreciated her service, she really did put in a big effort.VU in the beginning phase was really on top of everything, but when Ms. Love stepped in to assist Mr.Primmer a serious gap in communication began to happen. I immediately phoned Chris and he took my concerns seriously, stepping back in himself to pass information along to me. I never really felt like Jennifer was as vested in my concerns as Chris was, so in wrap up great job Chris Primmer, Ms. Love needs to better understand the business she is in requires her treat her customers as paying customers because we are paying for loan service. This is my third home with VU, great job overall.
Veterans United makes home buying and refinancing the best experience! I was surprised at the ease and timeliness off the process. You are always kept informed of the process. Thank you Veterans United!
