Our loan team was very kind and easy to speak with regarding the process. However, it feels like there is a lack of regular communication between the departments of the organization. As you know, homebuying is a multi-faceted process which requires the efforts of several people within multiple organizations. This is the fourth home that i have purchased and it was by far the most difficult to have completed.
Response from Veterans United
Jedidiah, we thank you for your review of our services. We apologize for any difficulties during your home purchase, and we're glad to know you are now able to enjoy your new home. Each home purchase is unique, but we'll be sure to look for any areas of improvement when reviewing your home purchase.
Brandon Brown and his team were fantastic!! They helped my with everything you can think of when finding, getting approved, and buy the dream home. I can never thank them enough. They are not only super professional, but just straight down to earth people. Especially when helping first time home owners. Especially when dealing with components of military who rarely go the route we did. If their is an award for great lenders, this team deserves it.
Blake is always flexible and amazing. Second home with him and will buy my 3rd with him
Lock expired prior to closing. After complaint, terms remained pretty much the same prior to the expiration. Thank you.
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Hunter, so professional and encouraged me all the way through closing.
Easy to apply, the process was online, means I could check the to-do list easily.
Veterans United is the most user friendly loan service I have conduct business with over the past 20+ Years. The whole process lead by Jeff Gordon was a great experience and the professionalism was above reproach! Clearly the #1Veteran Loan Service for all Veterans!!!
Very personal and knowledgeable had answers to all my questions and was with me every step of the way really appreciate her Thanks for everything
Dan and his team did a great job making our home purchase a pleasure.
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Experience first-hand why 369,011 homeowners give us a perfect score!
I was informed every step of the process.
Was able to close early to meet by needs.
Great people, full of information and ready to help with everything they can to make the home buying process as stress free as possible.
The ease of the process and the whole team being always available with quick responses. I really enjoyed working with Veterans United Home Loans team.
