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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,139

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 428,139 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Great experience!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

they guided me through every turn in the loan , never got tired of me asking questions , helped me find and talk to the right people , just to say a few things about all the help

headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

The staff is very professional, knowledgeable and were always on top of details needed for moving forward in the process. Jess Manfredi was exceptional in ensuring we stayed on our timeline to get to closing.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
Would Recommend
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

Tom made it seem so easy. He is a real professional. Really glad having him to help. Nicole is the greatest!

headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Jody and the rest of the team hung in there on a difficult home purchase. Was greatly appreciated.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Michael Ward

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend

We had such an easy experience with VU! Everyone was very kind, helpful and hard working. We closed within 30 days! The electronic process they have setup made it so easy and quick to process! Way to go VU!!!!

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Aimee has a magnificent team I felt like I knew each one personally great work on making our dreams come true.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Helpful people

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Very courteous and knowledgeable. My loan officer was extremely polite and helpful. The online features were very user friendly and time saving.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

2 out of 5 Stars

I hear good things from others, but Kim Duncan dropped the ball for me and my family almost every step of the way. As a transaction coordinator I expect you to know how to do your job, give me all the information I need to know up front, and take initiative in contacting me before I have to call after 2 weeks of no updates.

Response from Veterans United

Benjamin, we believe it is important to acknowledge customer feedback, and we are committed to delivering outstanding customer service. As such, a member of our Client Advocate team has attempted to contact you for additional information. Your feedback gives us an opportunity to learn from you and determine ways to prevent others from feeling similarly. Thank you for taking time to share your comments.

5 out of 5 Stars
Would Recommend

Yvonne Clark was excellent in getting me where I needed to be w/my credit. Eric Wessel explained even what my qustions were mundane and Maggie Elliot helped us get all documentation together

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Awesome

headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Everyone was excellent

headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Ryan Bray, Marciella, and Chad Bowman. They were all exceptional and they communicated well with us thru the whole process and made buying our first home a great experience. We closed on our home in least than 20 days. Those guys are great.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Great experience, worked with me to get what I wanted. Quick painless process.

headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

From day one to closing I was treated like family. All steps were thoroughly explained so I had a complete understanding of what was going on with the process.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Very easy, smooth transaction

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

More Reviews

See all 428,139 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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