Very professional
This is the third house I have bought with Veterans United. This should be my forever home, but if I sell and buy another, I will continue to buy with VU on my side--great buying experience.
My first buying experience and the Veterans United home loan staff made the journey smooth and easy and they were very helpful... I'm so grateful. Thanks.
The Veterans United team was always quick to answer questions and help through any concerns I may have had. They made the process of home buying much easier than expected. It was truly a pleasure working with their team.
Awesome!
Kat was the most rude spiteful person I've ever had the displeasure of dealing with and had it not been for her I would have given perfect scores across the board. Zach is a kind and knowledgeable worker who was great to work with so my scores are fully a reflection on Kat Simons. She needs lessons on how to deal with people, not be condescending and or spiteful.
Response from Veterans United
Daniel, a member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
Exceptional help
The entire team went above and beyond to assist me and I will always be grateful!
Brooks went over and above trying to keep me informed and explaining things to me. This was my first home buying experience and I am so grateful he was my loan officer.once again I’ll thank him and you’re company for the service I received.Thanks.
You guys the practiced Team Concept throughout the the loan process.You worked very good with me and my wife.Although it may not be feasible, it would have been better if all requirements of the Underwriters were known. Going back and forth on what seemed at times were reoccurring requirement became a little tense at times. Please stop using Equifax! Why would they be used when they have had security issues? I also understand others have had issues when it came to their scores.
Jeremy worked diligently to get our loan completed. The underwriters were difficult at best and unfortunately, Jeremy was the middleman throughout the process.
Paul Perez was more than help. Treated me like family. Couldn’t have been better.
Aaron was exceptional on his performance and I felt his honesty with me was the best part of the entire process
The process took way too long!
The process was very easy because of your web site. It was a great experience using it. I had no difficulty at all.
