Can't be any happier with the team I had, Jess, Brandon and Eric are the best and would recommend them to everyone.
Overpaid on loan. I did not get numbers on closing until I had to go to Katie’s supervisors
Response from Veterans United
Hi Ricardo, thank you for your open feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our detailed explanation of the closing process has help you gain knowledge on this issue.
I was very adamant from the beginning of the process about the initial closing date. I told them up front I couldn't do that date and I could do it sooner if possible. But it wasn't until the final week were I felt the team took until the last minute to request specific documents from me when I inquired almost every other day if there were any other documents or tasks I needed to complete.
Very helpful, and quick to get back.
I thought this was for veterans, seems odd to recommend to friends and family.
I have and will continue to refer Dylan to everyone I know.
Molly and her entire team went above and beyond from start to finish!
The entire process was smooth from start to finish. This is my second time working with Veterans United and the service has always been exceptional! Thank you for what you do for those who are serving or have served!
The additional stress of submitting document after document instead of an all or mostly encompassing list of required items was my biggest complaint. I feel that knowing what could have possibly been coming could have made it a little easier.
Veterans United made a very complicated process seem very easy. From pre-approval to closing everything went smoother than I expected.
What a well organized company! The process from first contact to closing on our loan went so smoothly.
I was recommended from a buddy, I will certainly do the same and pass my positive experience forward.
nothing more to add- very simple questions which need no further explanations.
Ready to see for yourself?
Experience first-hand why 340,841 homeowners give us a perfect score!
Zac and Nick from Veterans United were amazing! They were knowledgeable and great at communicating and keep me in the loop for the whole process. I will definitely use them again in the future.
I don't think it possible to have better service from your staff and I thank you for the prompt attention when I needed help.
Steve, Codi, and Andrew were very helpful and kind. They addressed all of my concerns and were very responsive via email and phone call. They did not mind my spam level of emails which was great. I am thankful to have them as the team to help buy a house.
Andy and Brandon were super helpful with answering any questions that I had making the home buying and loan process go smoothly.
They are professional and knowledgeable.
