As the widow of a Veteran, it was refreshing to find Veterans United to refine my home. It was a painless process that began and ended with a knowledgeable and proactive loan specialist who held my hand with kindness and good humor every step of the way. I highly recommend Veterans United.
I give veterans united 10 out of 10 because my loan team was always available and answered all my question. They made this transition to being a home owner very easy and a joy to go through.
If you are looking to purchase a home, look no further than Veterans United. You will receive the highest in customer service and their team of personal loan specialists will go above and beyond in guiding you through the home buying experience, including getting you the best interest rate available. I cannot say enough good things about Veterans United. Sincerely, Frank Cugini, Jr. (U.S. Navy Submarine Vet)
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Special shout out to Hailey Ferguson who also provided exceptional service throughout the process! Hailey was incredibly friendly, knowledgeable, organized and responsive. Hailey is a rising star in the home loan industry!
I've used different companies before veterans united is by far the best hands down
Zach Roberts is a top notch guy! Anyone reading this should call and ask for him directly because he is also a great loan officer. He was in control of my loan the whole way and needed nothing more than a couple easy to find documents on my end.
Our transaction spanned several months and 6,000 miles between old home and new home and never once did we feel unimportant or ignored. The recommended real estate agent went above and beyond to help us complete our transaction - the extra effort she put forth due to the distance (Alaska to Texas) between our old home and our new home is to be commended! Over all we are extremely please with the way the entire process from start to finish has been handled. Semper Fi!
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Very easy, very knowledgeable and although things seemed a little redundant at times it was all to protect us in a major investment.