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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,397

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 430,397 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

I’ve heard of a lots of horror stories

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Never thought getting a home loan could be so easy. Neal knew exactly what information I needed to submit for underwriting and boom my loan was approved. At anytime if I had a question all I had to do was call and Neal would always be available to answer it. It was like a family member was taking care of my loan process, and it went so fast I never had time to worry about anything. Everyone that I ever spoke to at Veterans United were polite and very helpful. This was the best loan experience that I ever have had, I can't thank all involved enough for their help.

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Ashley and Billy were beyond helpful. By keeping me on track with the required documentation, market and rate analysis, and timely advice, they were able to avoid any potential snares in the loan process.

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend
headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4 out of 5 Stars

The loan was not clear and was not orginazied.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Ryan Griggs and his team are the BEST!!!! Our realtor Vicky Holmes! Was also fantastic !!! Great group of people!

headshot image of Ryan Griggs

Loan Officer: Ryan Griggs

NMLS# 995914

4.5 out of 5 Stars
Would Recommend
headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend
headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

Harris and Lisa were OUTSTANDING! They stayed in constant contact with us and was available with any questions or concerns we may have had.

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

This was the best experience I have had with a loan process Jill I feel went above and beyond with every process of the loan.

headshot image of Jill Kyle

Loan Officer: Jill Kyle

NMLS# 1599106

5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Very informative and professional

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

I could do everything online. I never had to come into the office, which saved me a lot of time!

headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Team should be commended for an excellent job, especially Andy & Dorothy. They answered all my questions & concers on time. Once information requested by them was sent, it was reviewed immediately & action was taken on it..They are technically, morally & ethically sound.. They really do care for the Veteran, & i thank them all...

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

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4 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend
headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4 out of 5 Stars
Would Recommend
headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Ashly Bohinc

Loan Officer: Ashly Bohinc

NMLS# 1161538

1 out of 5 Stars

Our original loan experience a few years back with VU was excellent, but our refinance on the other hand was the worst experience.

Response from Veterans United

Thank you for this information Albert. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Is the first time I buy a home, VeteransUnited Homes, help me get through all the process. Is the best for every veteran!!!

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

More Reviews

See all 430,397 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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