we were suppose to close on the second of december and could not close until the sixth of december, because of paperwork not being sent over. we were pre-approved in September and had a contract approved on september twenty-third, with almost two and a half months to get the paperwork completed in a timely fashion. i completed everything on my to-do list within twenty fours or less and made multiple phone calls to make sure i could assist in any way possible. i understand that my loan specialist went on maternity leave but her replacements, i believe there was two replacements dropped the ball on closing on time. the website was a very useful tool and the customer service was superb. the only thing i have to complain about was the delay in closing with so much time afforded for the process. i will recommend veterans united and will most likely use veterans united again.
I was not only amazed at the service provided but the speed and ease at which the whole process went! I would recommend your service every chance I get!!
Ryan Herman was very thorough ,patient and helpful.
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You guys made it really easy. Thanks for helping me buy my first home.
They made the process easy, I had always feared buying a home. This was so easy, i wish i would not have waited to buy!
Service was good and replies were quick
Top notch every step of the way. Never felt pressured to make an fast decisions. You guys came highly recommended from people I trust most in this world and you did not disappoint.
My Loan Specialist, Zach Kieffer, was on top of everything and put me at ease throughout the process from start to finish. I could not have asked for a better experience.
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They r easy to work with they are there when u need them they even answer questions over the weekend threw text message
This a wonderful experience. Jake did an outstanding job!
Outstanding and easy
nothing but good things to say, they were with me from day one
