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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

422,638

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Luke, Melissa and the rest of the team were responsive, professional and always courteous. Highly recommended

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Mitch and staff were very accommodating. Made the loan process easy to navigate. Not being computer literate, they helped me thru the e sign process. and reassured me that I would receive paper documents. So I was put at ease through out the loan process.

headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Great team, very active in the process the entire way.

headshot image of Marcus Jones

Loan Officer: Marcus Jones

NMLS# 1312398

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend

I love thw format of the online documents. It made life easy and kept things organized and easy to follow.

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Laura Christie

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend
Photo submission from Robert P.

Seamless.There were no breaks in communication throughout the entire process. Very skilled and knowledgeable of the loan process and with the needs of the customer.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

We love the website and the team! They make the whole experience seamless and exciting.

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

I thought the process went well.

headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend

Working with Stefanie and Jake was simply amazing. They are professional and friendly.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

The greatest team ever, they explained everything so well.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Great Kyle was the most helpful... anytime I needed something.. Kara also.

headshot image of Kyle Morris

Loan Officer: Kyle Morris

NMLS# 1598793

4.5 out of 5 Stars
Would Recommend

My experience dealing with VUHL was honest, upfront, and exactly what one should expect.

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

The team adds a personal touch while ensuring that your loan closes.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

My home buying experience with Veterans United was great. Everyone was extremely knowledgeable and worked with me in depth to over come any obstacles that arouse. I've already made social media post and actually referred fellow Veterans to contact my team directly.. Overall great process, great loan officers. Everything went rather smooth, especially for me being a first time buyer.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
Photo submission from Mulinda H.
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

First off I would like to say thank you all very much for your professionalism your knowledge and you're easy to work with I myself was not a traditional home buyer you made it possible thank you again from the bottom of my heart

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

0.5 out of 5 Stars

Chris Thornton was horrible. We didn't know what was going on most of the time. He did not communicate with the realtor at all. We didn't know we were closing till less than a week before hand. All I received to any questions were short answers. This was the worst experience ever. Brittany yount was amazing and actually helped us when we needed it. Because of chris and this experience I will not recommend them to veterans united ever. You are supposed to help veterans not leave us broke and trying to figure out what our next step is. The rest of the team was good but that didn't help from the specialist making this so hard

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Veterans United provided excellent customer service, and helped me secured a wonderful home.Ronald

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
Photo submission from James M.

The whole experience was amazing! The team was super friendly and helpful, and they made the whole process so simple and smooth! I was dreading my first home loan process, but it could not have been better.

headshot image of Jason Windsor

Loan Officer: Jason Windsor

NMLS# 1206740

5 out of 5 Stars
Would Recommend
headshot image of Chad Werner

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend

My experience with the home loan team was great. exceptional service

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Veterans Untited, along with Nate, made purchasing our first home amazing and stress free.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

4 out of 5 Stars
Would Recommend
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

More Reviews

See all 422,638 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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