Very friendly and helpful. Made themselves available to me via email and text message and were happy to answer any questions.
Five years ago I bought a home thru VU and the process was as smooth as glass; this transaction seemed to have too many hurtles to make it worthwhile.
Response from Veterans United
Your feedback is greatly appreciated, Brian. We thank you for the opportunity to journey with you toward homeownership. We realize that some aspects of the process can feel unnecessary, but it is always our hope to provide dedicated care in explaining and facilitating each step along the way.
Stefanie was great! She helped me and answered every time I called. She was a great help in the home buying process. Her team on the other hand was not as attentive. I had alot of questions for the loan coordinator Steph Escott. She answered 1 time of my many calls. The process was smooth and almost stress free. Was hit with a surprise lender fee when most companies are waiving those for veterans. Overall came out Of pocket 2500$ at closing. I just wish it Was brought up earlier about the lender fee.
Veterans United is GREAT... especially Ryan Ewing, Justin Wandel, and Carl Thomas.
Always professional and caring
Great team!!
The entire process with VU was great.
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My loan team was extremely friendly, courteous, and professional. Being a first time home buyer I felt lost but they guided me every step of the way and eased my anxiety of the process. I will always recommend Veteran's United.
I've lived in tents in peoples yards, then renting out rooms and finally got an apartment in a less than nice neighborhood.Thanks to you all I finally own a home, with a yard.
I would definitely recommend Veterans United to other veterans. The only issue we had with Veterans United or the entire process was Natalie.
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Dan Hopkins was a dream to work with. Any questions I had, was happy to oblige me an answer!!!
Aimee and Kristin were amazing; they were responsive and addressed any concerns that I had in a timely manner—just awesome
Highly professional.
I HAVE OWNED SEVERAL HOMES IN THE PAST. I HAVE NEVER HAD SUCH A GOOD EXPERIENCE WITH A LOAN CO.
THANK YOU,
GARRY WOODS
Great customer service and stayed on top of everything with the closing of my house.
