As a first time homebuyer Veterans United guided us through every step of the process. Nothing was shrouded in mystery and nothing felt like a "gotcha scheme" with any hidden agenda. My Loan Team really fought to save me money in every avenue of the process. I couldn't recommend a better company to buy a home through.
A lot of things happened that delayed our process. From the appraisal forward I was dropped information and items the needed to be completed which I was unaware of as well as the loan team. I guess it’s good thing I was a learning experience for the team but I will not recommend using veterans United and I will never be using veterans United for another home buying opportunity.
Response from Veterans United
Miguel,
I want you to know we’re in your corner. Kristen from the Client Advocate team wasn’t able to leave a voicemail and emailed you her contact information instead. Please reach out if you’d like to discuss with us further. If there’s a way we can help, we’re here to do that.
Sincerely,
Kendra, Client Relations
Absolutely will recommend to all my veteran friends
Anyone eligible should use Veterans United! They made the home buying process seamless. They will walk you through each step and are able to overcome most obstacles you may face. We liked their caring, responsiveness and knowledge of the process. Zane, Monica and Jonathan are OUTSTANDING!
Karol and Melissa and the rest of their team were outstanding and so nice from day one! They truly cared about us and made us feel like family!
Thank you for the constant communication, top-notch portal with checklists and reminders to ensure the loan process was on track. Everyone on the team was easily accessible by phone or text and was always responsive and helpful. The thoughtful welcome gifts were much appreciated. Well done!
Owning a home has been a life long dream and goal. Being in the military, moving from duty station to duty station for so long. I always rented or lived on base. After the military disable me and retired me with 24 years I decided to work towards fulfilling that dream. When my wife died I stopped but now I decided to finally stop paying someone else's mortgage and pay for my own home. It finally is a reality. I get emotional thinking that now my children will always have someplace to come home to when life gets to hard or for special days like holidays. I hope you get what I am saying. I look up to heaven and know that my wife knows exactly where to come find her family.
Amazing team and effort all around easiest thing I’ve ever done thanks to them!
The Veteran's United team was fantastic to work with and made our home buying experience easy!
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Great job by all individuals that helped during the process.
I felt safe the entire time. I really had a team that was for me and I trusted them every step of the way!
Veterans United has successfully closed on 3 home loans for us and we are so grateful! With a 13 day closing we could not be happier. Every day either Brad Dickherber or Sara from the loan team was checking in on us to see if we needed any assistance. I, 10 out of 10 recommend Veterans United and more specifically, Brad Dickherber to anyone looking for an ethical, empathetic company and person to buy a home through.
