The team was in contact throughout the entire process and helped smooth out bumps that came up in a timely manner.
This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.
Erin Jensen, the Transaction Coordinator for our Loan Team (expertly led by our Loan Officer Mike Dianics), delivered superior customer service in handling the day-to-day communication with my spouse and me; extremely knowledgeable, courteous at all times, and always immediately available and responsive when needed. Andrew Gladstone, our Loan Specialist, was highly effective in handling our initial contact with Veterans United, moving us through the pre-approval stage, and ensuring we were cared about through the entire buying transaction.
Use the to do checklist. Good communication vital in search. Competitive rates.
Everyone we work with was very professional and they were down to earth and explained everything very well
Ready to see for yourself?
Experience first-hand why 358,767 homeowners give us a perfect score!
Record time to close! 16 short days and we are in our new house! Thanks to Tim, Joshua and the entire team!
I highly recommend veterans untied to any vet out there! They have great Customer care and compassion for Veterans. They make the homebuying experience a little less stressful and are always there when you have a question.
If you are a first time homebuyer, brush up on how the entire process works. My realtor (given by VU) was amazing. VU not so much. It didn't seem like I was their priority. My loan officer couldn't even remember my name, and caused me to miss my closing date by 4 days because he didn't communicate with my realtor, the title company, or myself. Overall, a pretty terrible last week of the process.
Response from Veterans United
Hi Miles, we're sorry if we were lacking in our communication at the end of your home purchase. We'd like to know more about the details contributing to your experience. Please reach out to our Client Advocate team if you would like to continue the conversation. We appreciate your feedback and the opportunity to learn more.
I loved the step by step process. Easy access to upload all information! 😍
EASY PROCESSLOW STRESS STEP BY STEP INSTRUCTION AWESOME VETERANS UNITED TEAM. This Veteran Approved !
It was a very pleasant and positive experience. The whole process was seamless and the communication was excellent. I would highly recommend Veterans United and Mike Stalling and his team.
Nothing but excellent service.. quick responses and heartfelt sincerity from Ryan our loan specialist..So many veterans have complaints about the system but VU walks you through every step of the way and is there to answer any questions. Thank You Ryan and VU!
Highly recommend using Veterans United Home Loans! This was our very first home purchase and we could not be any more pleased! Thank you VU
Fast, effective, reliable, sense of urgency, and helpful.
Great experience from beginning to end. I would highly recommend VU to any veteran looking for a new home! Adam Craig was fantastic to work with.
i will tell every one about Veterans home loans yes i will and i will tell People about me Experience with Veteran Home Loan,now i have a house im so proud of myself but you''ll made it happen with the help that i Got Again Thank you''ll very much could not have done this on my on.May The Good Lord Bless Each And Every One That Help Me,
