I would like to ensure, that any individual working with veterans is not only literal but direct on what's being described. As a first time homebuyer, many terms are foreign to me. It's better to overexplain and not make assumptions that could give the homebuyer a misunderstanding. This happened to me with Nick Orf, who after several discussions on closing costs, made assumptions of the understanding I had, instead of clarifying and qualifying my knowledge. This can be mitigated in the future by conducting more people-oriented training.
The team was fabulous making my loan process very easy. I received weekly updates to let me know statuses and if I needed to do something. I didn’t know this but Veterans United does all loan types for everyone and not just veterans.
Nathen it is team has done fantastic everybody worked as a team had great customer service outstanding and in the field of customer service I would recommend anybody to him
This is our third purchase with VU and we will never go with another lender ever!
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Doug and Kat was extremely fast and professional. I always go to Doug for all my home loans. Thanks again Doug
I recommend Veterans United because they are up front about the loan process and answer questions honestly. They seek to keep you informed of throughout the entire process.
If I had to do it again, I'd go with them!
Thank you for transitioning me into my new journey with such confidence and comfortability. I felt Veterans United truly cared for my goals and didn't see me as a number on their list. You have my full trust! Thank you.
I would recommend veterans united 100%
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This team is the best..
Great team to work with. They were very helpful throughout the entire process which made the experience a wonderful one at best.
