My entire loan team checked in, helped in literally every way they could, and kept me fully informed of every step. They had someone find interest, electricity, water, trash, and gas services in my area. Offered to find moving services. Found me an amazing realtor that helped find my dream home. Just everything was great from the top dog down. Everyone seemed to want me to have this house as badly as I wanted it.
Veterans United and Ashley specifically have been my loan officer for over 10 years on multiple home purchases. Ashley has always worked with me through even the most complicated home buying situations, and Veterans United has always been able to offer me the best rates at the lowest buy downs. Their service is excellent and even when I have tried working with other lenders, the difference in service and reliability was so notable as soon as Veterans United was able to give me a comparable offer I jumped at the chance to come back with them.
Veterans United was easy to work with.
This was a cool process. A one stop shop. What a breath of fresh air. EVERY Veteran should be with your company
Wonderful service! Veteran’s United made the process of buying our new home a smooth process! I so appreciate everyone’s help!!
From start to finish the staff at Veterans United was awesome. They had a real challenge with our loan and overcame every obstacle and our loan closed and funded yesterday. The entire team was amazing. HIGHLY RECOMMEND!!!!
I would've preferred for the people from VU to make more communication with me. There were to many times where my realtor had to tell me what they said. Basically leaving me in the dark most of the time.
Response from Veterans United
Hey Fabian,
I’m really sorry you felt left in the dark during your loan process. You deserve clear and consistent communication, and I hate to hear we fell short. I’d like us to learn more and see how we can make this right—please reach out at 1-800-212-5200 or ClientAdvocate@vu.com.
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The whole team kept the whole process on track. Thank you!
They kept in touch with you and explained everything.
I cannot thank the team at VU enough for helping me land such a beautiful home.
Best ever
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From start to finish, my home buying experience was SHOCKINGLY easy. I felt like I was being taken care of. My entire team, and it's awesome that there was a team, were incredible. I was constantly communicated too. I felt like I was part of team. Veterans United carry's some juice too! Nobody wants to scam me because VU was representing me. I could go on, but I'm spending my first night in my new home.
Donnie Hunter
It was awesome working with them, the process went smooth and easy. Working with them providing every document in a timely manner makes the process go way faster!
It is the first time I have ever had a team approach that was more focused on my needs as a customer than it was on how much money would be made off me. Every member of this team was outstanding!
Hanna and my loan team were very awesome and helpful throughout the whole process. Thanks so much for making my first home purchase a breeze.
