Overall it was wonderful. They am really helped take a lot of the stress away.
Such a wonderful process and was helped every single step of the way. When I was even slightly struggling, I had help come from different directions to help. I am actually going to miss my team of people who I communicated with over the past weeks! Thank you all for everything!
Choosing Veterans United was the best decision ever. They helped us get our credit fixed and into a home at last!
Very personable team and made the process as stress free as possible. We appreciate the support, thoroughness, and guidance throughout the home buying process. Also, the team was wonderful with communication from start to finish.
Veterans United home loan team did a superb job on assisting me and my family on purchasing the home we are now in. The communication, availability, and positive encouragement made the whole process greater! I recommend them to anyone who is looking to purchase a home.
We are looking forward to being future customers when we refinance.
Everyone showed up swinging for the fences and answered any and all the questions and addressed my concerns, THANKS TO ALL!!!
Jenn was great and when she had to go for military training the transition was seamless to her fill-in. Overall, a great team effort that is reflective of a great company. Thanks for the great support!
Those guys were awesome !!! They worked with me for over a year and a half , and never gave up on me !!! That's what I call committed !!!!
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I want to give a special shoutout to Zane, Kelsey, and the IT team. This is my third VA loan with Veterans United, all of which have been with Zane. The process was flawless each time, with excellent communication, detailed responses, and competitive offerings. I briefly switched to a different company due to a better rate, but VU and Zane were able to beat the offer. I didn’t realize how incredible VU's client portal is until I saw what some of the competition offered. We appreciate all the hard work and attention to detail.
The process was simple, with most paperwork completed online.
Wonderful to work with
Veterans United and the large team assigned to me did an excellent job in every possible way professionals can. Buying a home is not easy under any set of circumstances involving new debt and settlement of old debt. Veterans United made it as painless as possible. If I need this type of service again, I will seek them out first.
We ran into a closing date issue with the newer federal holiday (Juneteenth) which altered our closing timeline which impacted our HHG delivery. Ryan was super apologetic and gave us some lender credit to cover the closing mishap. Grateful for VU and will continue to work with you all in the future.
After hearing so many horror stories, I am glad my process with VU was silky smooth.
