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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,069

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 382,069 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This entire experience would have been overwhelming without my whole TEAM backing me up. They made buying a home so easy, and it all happened in about 7 weeks. As I sit here in my New Home, looking at all the boxes still to unpack, I am so very comfortable and I have all the time in the world to get to them. THANK YOU GUYS so much for the Dutch Bros welcome package. The card made me cry like a little girl. Thanks for being a BIG part of my life (honestly, the BIGGEST!!!) and you too will never be forgotten. This Team of mine heard every word I spoke and made me really believe in myself.
I Love You All

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

As first time home buyers, we were nervous about the timeline it was going to take to buy a home, but we were very pleasantly surprised with how fast and easy Veterans United made the process go! The whole team was very efficient in communicating with us and they are knowledgeable in what they do. I couldn’t have dreamed for a better experience with buying a home! We are extremely grateful and blessed to have worked with them. We would HIGHLY recommend them to anyone and everyone!

headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
Photo submission from Daniel H.

They made buying a home is easy as it could possibly be and kept me informed with a wealth of information outstanding

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

Buying a home as a Veteran can be quite an involved process. Both Brandon and Dawn, disclosed all pertinent information and displayed a professional presence at all times. We are extremely pleased and happy to have a new home with help.

headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Veterans united has made my dreams come true there’s no way I could have done it without their help. I would like to thank everyone that played apart.

headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

2 out of 5 Stars

Paperwork from lender was very deceitful once it was explained. Instead of having all the pluses and subtractions on one page they were scattered on different pages so it was very hard to keep track of them. The office was very hard to get ahold of unless I needed to review or sign something. And like I said earlier it was brought up to me the day before closing that I needed to bring over $4000 with me to close. None of this was explained except I was told my realtor should have done this.

Response from Veterans United

We appreciate you letting us know how you felt about the experience, Travis. It is our goal to provide consistent and personable communication to everyone we serve. We understand that there can come a time when your main point of contact may be assisting another client or away from the office. Whenever that occurs it is the perfect time for us to pull together as a team to maintain excellent service. Also, discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend
headshot image of Spencer Garcia

Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
Photo submission from Louis S.

Veterans United is a very comprehensive mortgage loan company offering a wide variety of customer services allowing the user to feel confident that they would be choosing the right company to process their loan. Their website gives you enough loan information to urge a phone call and start your loan process.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

Working with Veterans United was very easy, the easiest I have ever had it purchasing a home using a VA guarantee. Communication was great, timely, clear and concise. The web page made the whole process streamlined.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Both Danielle andy realtor worked together to get any corrections done, provided each other with pertinent information. The whole process was very smooth. This tells me that Danielle is very serious about her work and willing to work along side other entities to get the job done.

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

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5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Thanks

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend
Photo submission from Joshua G.

This company is fantastic. They are on top of the VA loan system, they can answer any questions you might have and help you with all the finer details as the process moves from offer, to negotiation and closing. We couldn't be happier with our new home.

headshot image of Shawn Glover

Loan Officer: Shawn Glover

NMLS# 1974383

5 out of 5 Stars
Would Recommend

I would 100% recommend Veterans United, Marty, and his team to anyone looking to buy a home!

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Thank you for making everything so easy for me

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Overall I had a great team, and would recommend them to others

headshot image of Garrett Tramel

Loan Officer: Garrett Tramel

NMLS# 1960326

More Reviews

See all 382,069 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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