In a world where customer service is lacking, that is not the case with Veterans United! Buying a home is stressful and this was not the case.
Kenny and Jamey made this whole process painless. Both kept us informed and kept the wheels moving forward.
My wife and I are very appreciative and want to give you all at Vetrans United a big Thank You! For also going above and beyond and even make us feel like family!Thank You All so much for everything you’ve done for my wife and I to become independent too! Thanks so much you all!
I truly enjoyed working with Veterans United Home Loans team. I am now a Homeowner !
We wouldn’t trust anyone else with our home!
The Veterans United team was very knowledgeable and helpful during the home buying process. They answered all of our questions quickly so we could move forward and close on time. Thank you!
The VA side was great, however I hope you never work with that seller again. They told me the house would take 2 weeks to finish when we started paperwork, it then took 4 months for it to actually finish. They lied and wasted my time, causing undue stress both mental and FINANCIAL on my family. Honestly fuck them, y'all were great though.
I highly recommend!!!
Outstanding service thank you for the hard work.
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Veterans United is a very comprehensive mortgage loan company offering a wide variety of customer services allowing the user to feel confident that they would be choosing the right company to process their loan. Their website gives you enough loan information to urge a phone call and start your loan process.
My first conversation with Ashlyn with VU was very informative, she took her time to explain the home buying process. Rob & Cheyanne explained in detail what another lender wouldn’t take the time to explain to me. The other lender would always give me the run around about closing costs and they would take days if they got back to me. Ashlyn, Rob, and Cheyanne responded quickly, and when I asked the same question twice sometimes to make sure I understood it, they would take their time to explain everything and provide me with paperwork to back up what they said. They all were AWESOME to work with. My experience with VU was outstanding! They helped our dream come true. Thank you!