I love my new home, Katelin and her team don't sleep they made me feel like I was there most important client. Thank you.
Don't be afraid to make the call ! They're on your side and you will become a homeowner !!
Overall good experience. Some of the process was slow and duplicated but I was happy with the end product.
Listen to the people they assign to help with your score. They were dead on with their assessment of our score and the time line to approve the score.
Poor communication, misunderstandings around every corner, unanswered questions, no offered compensation for all the extra expenses due to all of the aforementioned...
Response from Veterans United
Jason, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has already begun to research your comments. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
Our experience with veteran united has been a real pleasure working with professionals. They were very dedicated and hard working.
I just love how Veterans United was all about the customer experience and helping make things go as smooth as possible. Buying a home is one of the biggest steps you’ll take in life and they understand that. The videos were also a help especially for someone who is unsure of what’s going on
They did a great job. Glad that I looked them up and check their reviews before I started the process. Couldn't be more happy about my decision.
Ready to see for yourself?
Experience first-hand why 359,394 homeowners give us a perfect score!
Rob and Aaron were very kind and empathetic to us. That worked with us every step of the way
I would recommend these folks, they stayed on top of things and did a great job of explaining all aspects of the process. They were pleasant to work with.
Outstanding from beginning to end. It was a smooth and fantastic experience and they really are there to help veterans and their families find homes.
