Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
It was really easy working with Heather and Nina. They are truly the Shaq and Kobe of their field
As a first time homebuyer, approaching the process with limited knowledge was very intimidating but everyone on the team made everything easy to understand with step by step instructions, and always answered any questions I had in a timely manner. They also were very patient and accommodating around my schedule which made the process much less stressful than it would have been otherwise.
Our whole experience with Vectren's United was AMAZING! As young first time homeowners they made the process a lot less scary. The app was so easy to upload and revive our documents. The whole team we worked with were great and responded quickly! I HIGHLY recommend going through VU for your home purchase!
Chelsea was absolutely phenomenal!! First, she understood that we were new at this and listened to our concerns whe finding a realtor. And she couldn't have chosen a better fit for us. She was also very understanding and took my preferred way of communication due to medical issues and was very prompt whenever questions arose during the process. She so kind and genuine and absolutely amazing and was there from ghe moment we walked through her door until we walked out with the key to our house. The process itself was less stressful and very easy than if we would have done so on our own. I would recommend using Veteran Homes United 100/10.
My team (Chase Lee and Matt Hudson) we readily available to guide me through the process and answer all of my questions. They were quick and efficient at processing my information and notifying me when there was more for me to do in the app. Speaking of the app, I love it!!! It was so easy to use and expedited the process. Thank you!
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
My parents are very pleased with the overall experience and we thank Veterans United for their great service.
Your group was very helpful and fast. I would recommend you all to everyone. Thanks.
Happy with ending result!
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At first, we were quite anxious about proceeding with our home purchase since this is our first time buying a home. Our loan officer, Brandon, provided us with invaluable assistance throughout the process, which helped us feel more comfortable. Brandon was diligent in overseeing every detail and patiently explained everything to us. Whenever we had inquiries, he made himself available promptly to address them. We are thrilled with our new home and are grateful for the dedication and effort that Brandon, Caitlyn and his team put into ensuring that our home buying journey was exceptional. Thank you all very much!
Amy McCauly was not asked about in this review for some reason, but she was next in line right after Charlie. Going above and beyond, getting what needed to be done, done. Great people, turned my negative experience into not so negative.
I started this process by shopping with other lenders but was blown away by the service provided by Andy and the team. He was fast and responsive to all my tasking and questions. I felt as though he had my best interest in mine through the whole process. I would recommend Veterans United to anyone and will be using them again in the future.