I didn't think home buying would be so easy. I was honestly dreading the process, but VU took care of everything and kept me on track. I will always use Veterans United in the future!
Great service and information. Buying a new home and being a first time homebuyer can be nerve racking but we were able to get through the process efficiently fast and closed everything out. :) So excited.
Albert and Jennifer were amazing. As a first time home buyer I was a bit nervous and they answered all my questions promptly and clearly. This lender really makes you feel like a priority during the whole process and they have great rates. I even got presents in the mail while waiting to close, which I found very thoughtful. I highly recommend them for your home loan. You can't go wrong with them.
The Veterans United team members are very knowledgeable and so easy to work with.
My entire experience was amazing. My whole team was very communicative and supportive. Would recommend to absolutely anyone and everyone!
We can't say much more then I have already expressed, but being completely satisfied in spite of the unexpected glitches that were resolved to our satisfaction, I would certainly reccommend Veterans United in the future.
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Working with Veteran’s United on both my original loan and refinance was a great experience. My loan specialist and his team was with me every step of the way and made the experience painless. I highly recommend this lender!
Working with Veterans United was a great experience. All of our questions were answered promptly. It was a relatively painless experience. Buying a home can be exhausting but Veterans United made it easier than we thought it would be. Thank you Veterans United .
My home buying experience was very positive through veterans united. There customer service is exceptional and literally every time I had questions they would get back to my very quickly even on Sunday morning. When most banks are out of the office they are working with you to help you. As a customer I really didn't expect that however, I greatly appreciate it.
The process was smooth and easy for all parties involved and I was really happy with the service Tommies team provided to my family.
Steven was always prepared, professional and polite. He always treated me like a person and a friend rather than an account number
I would recommend Veterans United to my fellow Veterans and tell them they can make the loan process easy and stress free!
Based on the delay of our closing due to errors and incorrect information on the part of Veterans United, the attitude of the loan officer (telling me that imagined making phone calls), the disregard for the inconvenience experienced not only by us, the buyers, but also the sellers, the agents and the title company, and the additional expenses (almost $900) we incurred by having our closing date bumped from a Friday to a Monday at the very last minute (at the closing table) I would never recommend Veterans United and would in fact dissuade someone from using VU.
Response from Veterans United
Chad, we have worked very hard to prevent experiences like yours, and we are very sorry to learn that things did not end more positively. You may contact one of our Client Advocate team members to discuss this further. It is part of our commitment to go above and beyond to handle this situation with care.
This was my first home buying experience. I changed lenders very late in the process however, the entire process was seamless. The website keeps you in the loop through the entire process. I would defiantly recommend Veterans United to anyone.
Chris and the entire team at Veterans United was outstanding. I truly believe if I wasn't working with Chris team I wouldn't have my home today. Thanks Veterans United.
Thanks Veterans United ! And for the all the staff who do their best on the behalf of veterans. Thank you!
