exceptional staff
Nick was great to work with & always very knowledgeable. Helpful in every step of our adventure. This was our 2nd home purchase & both times were excellent
This experience was terrible. In the future, I will be utilizing USAA or any other institution that completes VA home loans. Issues such as missed interest rates due to lack of communication or laziness to incorrect paperwork as well as the having to rush to get last minute documentation on a holiday weekend after specifically asking multiple times if there was anything else that I needed to complete. Buying a home is stressful enough, but this experience was unbelievable. I will not be considering purchasing a home with Veterans United ever again.
Response from Veterans United
Hello Daniel, we want to thank you for providing this information to our team so that we may look further into your experience. We respect your freedom to select a service provider that meets your expectations, and we are sorry that we may not have earned the opportunity to serve you in the future. Your comments are valuable. If you would like to discuss any of these topics in greater detail, then please contact one of our Client Advocate team members.
Nathan Jackson and the rest of the team are absolutely outstanding. Veterans United has the best people on their staff and really goes out of the way to make the process as easy and understandable as possible. I am truly impressed with the effort that was put in to making sure that I understood what was happening each step of the way. I could not be happier with the service I have received in both the original purchase and with the refinancing. I would recommend Veterans United to absolutely every veteran interested in a VA Home loan.
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sam & his team been great ,took care of every thing to make it very easy . no problems thank you carl & diane ricciardone
3rd time is the charm, VU got us to the finish line. Thank you.
Very fast and rewarding process. These guys dont play around. They value your time and best interests.
It was way easier to purchase a home than I had thought possible. Very happy with this company
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Experience first-hand why 382,417 homeowners give us a perfect score!
Helped me every step of the way. Made sure I understood everything and was always available for any questions.
n/a
Very happy very professional
