Steve Hooper and Amelia Keller went above and beyond our expectations and provided outstanding customer service.
Far too picky in which house we could get; and in the paperwork needed, heard too many "need one more thing" , needed second copies of things we already sent
This was the easiest home loan I have ever completed
Our loan rep Jared Albach was helpful, informative, courteous and professional at all steps of this process. My wife and I are grateful for his expertise in helping us achieve our goal of refinance.
Every person who we dealt with was amazing. We thank Chris for talking us into seeing if we qualified and making it so easy. Sherrie, our realtor, was there with us the entire process. Ryan came in and assisted with all our insurances. We really can't say enough about the entire team. The assistance from everyone made it so simple. Exceptional customer service.
Very easy to get things done. Used the online services which was a huge help.
Ginny and Terri did a fantastic job. I am a disabled veteran and they pointed out numerous financial advantages. Id recommend your institution to all vets seeking home buying assistance. Its always difficult buying,selling and moving but they made a difference.
My overall experience was positive, my loan officer Adam was great, I was a bit disappointed that my final closing costs were significantly higher then I was led to believe, I was a bit stressed out the day of closing as there seemed to be last minute things to do, I was also disappointed that the seller had to wait to get his settlement check.
Everyone I worked with were extremely helpful and made the entire process as easy as possible.
Outstanding customer service. They work closely with all involved in the home buying process. We felt as we had an entire team working together to make the process smooth & painless. Very very satisfied with VU.
Ready to see for yourself?
Experience first-hand why 340,830 homeowners give us a perfect score!
Wonderful, friendly, and informative! Veterans United had all the information I could have wanted and made my experience terrific!!
It seemed as more people from the team were included, communication wasn't the best. This could've been avoided/fixed if team members reviewed previous emails and/or chose to "reply all" to ensure everyone is on the same page.
Went above and beyond. Great service!
Thank you all for helping us and guiding us threw our process for our home. Very happy. Thanks
My telephone call to Mr Nick Kundert was the best thing that has happened in a while. We have purchased homes in the past and none of them can compare to the experience of purchasing our home with Veterans United. The whole process handled by Mr Kundert and his team was so professional. Every step was completed in a timely manner. Thank you Veterans United.
Great team, great people skills and patience explaining process
