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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

392,443

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Great experience.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

3.5 out of 5 Stars
Would Recommend

I think the worst part was the time line with underwriter- I would submit requested items within an hour - but approval process was lengthy and could have been sped up.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

The team at veterans United are all a class act. They were there with us every step of the way during our home buying experience and got us the best rates on everything from homeowners insurance to the interest rate on our loan. Our realtor Mike Towler deserves a special shout out. The man had the patience of Job. Every question we had was answered in a timely fashion and as a special thank you for my service he purchased an additional insurance policy for us that covered things like our hot water heater and our furnace for a year if we had any problems with it. Who does that? Great job everyone and if I know of anybody who asks for a recommendation when it comes to home buying Veterans United will be the first organization I mention. Thanks again!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

3 out of 5 Stars
Would Recommend

VA United started off with communication on level I think what would help overall is that when your file is submitted to the underwriting staff that they complete their entire process on location information then once everything is passed off to the tittle companies it would be their responsibility to get the information they need. There are just too many hands in the pot, and they are not communication with each other. But I would recommend VA United to family and friends overall.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

I am so thankful that I looked up VU online and my dream is come true

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

I had such a great experience from start to bottom and communication among the team and myself was exceptional!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

The process was easy and the team was there any time I had a question. Super smooth!

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

Well, at the risk of repeating myself, I enjoyed all the people that I worked with to include Ross, Bianca, Jeffrey, and, of course, Jennifer. (I believe that’s everybody, ha ha, hope I haven’t missed anyone!)But overall, I am very happy with the entire process. I love the way Veterans United protects the individual interests of each veteran. That’s something that civilians do not have going for them and I think it’s wonderful that you provide this assurance for our veterans.Thank you all very very much! All of you made this a very enjoyable experience. I couldn’t be more pleased, you have made this veteran very happy! I would highly recommend Veterans United!!!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Michael Williams

Loan Officer: Michael Williams

NMLS# 2341722

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

As a first time homebuyer working with my team was a breeze. The whole process I was well informed and always answered my questions. This process was smooth and stress free because of the team I was given :)

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend

The team that helped me out were very straight forward and helpful. Throughout the process they were quick to answer any questions and concerns that I had. I'm very appreciative of the all the help.

headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

4 out of 5 Stars
Would Recommend
headshot image of Jalesia Person

Loan Officer: Jalesia Person

NMLS# 2387162

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

We did not think buying a home in this market was possible, but VU proved us wrong :)

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

4.5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Whitlee Goostree

Senior Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars
Would Recommend

2 for 2! I have bought two homes and used veterans United both times! Y’all make it a pleasure!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

3.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

The Veterans United team makes the home buying process easy. They are expertly staffed with people that understand the intricacies of the military. They navigated every issue that was presented with ease and kept me in the loop. There were never any surprises with this team, very transparent and up front.

headshot image of Courtney Davis

Loan Officer: Courtney Davis

NMLS# 2126405

More Reviews

See all 392,443 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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