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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,455

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

Good people and good service. We were stepped through the process easy and simple. We never had to worry about how things were going. The web site is a good tool to keep us on track. With the people helping each step it was a very good experience.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Awesome Experience.

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

Kyle was extremely knowledgeable knowledgeable and helpful s helpful since day 1 of my home buying experience . I would definitely highly recommend him to anybody that I know looking to get a VA loan. I would definitely highly recommend him to anybody that I know looking to get a VA loan

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

3 out of 5 Stars

Everytime i thought I completed something requested by VU i was given another task and told that it was part of the last step. I was never informed fully. Just given small pieces of a larger puzzle. It was very frustrating. For example i wanted to add my wife to the loan. So i was told if she has a full time job then it wouldn’t be a problem. She was put up as full time. So i called back and said she is full time and i sent an employer verification letter. I was then told well there is a contingency of 90 days so it doesn’t count. Well evey job in the United states has a 90 day contingency. So why that wasnt stated up front. I dont know but i wasted a lot of time. That was only one example. The whole process was a hassle for me.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Every step was explained and the portal made it easy to work the documents needed for the loan.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Katie Hayes' team was amazing. They helped more than my realtor could!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

4 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

I love working wit my team. They did everything to make sure I got the information I needed

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
Photo submission from Emily M.
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Mr. Tim Spears, was very sincere and kind. His approach involving my home loan was by far superb. Tim, is extremely professional. I will definitely recommend his service and/or Veteran's United services.

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Rebecca, Susan and Shawn definitely made my first time home buying experience an easy one. You all were a great team. Thank you

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

4.5 out of 5 Stars
Would Recommend

Very helpulfull.

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend

Rob Hayward was great. Very attentive, diligent, & a pleasure to work with during the process

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

3.5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

This was the most comfortable loan experience that I have ever had.

headshot image of Larry Gonzales

Loan Officer: Larry Gonzales

NMLS# 1452722

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5 out of 5 Stars
Would Recommend

Veterans United Home Loans was Always Available to me, quickly answering questions and concerns. Took the time to explain the answers in a manner that made me feel comfortable and informed. Polite, Courteous and Respectful only begins just how wonderful they all were! They made this experience totally enjoyable in every detail and aspect!

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend

With almost all the process done online from our home, it made the overall process smooth and easy to complete.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

In over 30 years of home buying and selling, My wife and I have never, ever had as positive experience as we have had with Veterans United.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Thanks to veterans united i was able to close quickly. The home buying process was easy with the online design and documents uploaded. David and his team we're amazing to work with!

headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Outstanding Service.

headshot image of Gary Goldstein

Loan Officer: Gary Goldstein

NMLS# 959014

5 out of 5 Stars
Would Recommend

Matt , Kristy, and Whitney were wonderful ! All of them were very knowledgeable and polite . If I had a question , they provided the answer quickly and accurately , they kept in constant contact and were more than pleasant to work with . Best mortgage group I ever dealt with . If I ever decide to buy again I will be calling Veterrans United and ask for Matt McDaniel and his team . These people are awesome !!!

headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend
headshot image of Johnny Mitchell

Loan Officer: Johnny Mitchell

NMLS# 1116244

More Reviews

See all 430,455 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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