Very professional organization, looking out for me and my family as a veteran. Ensuring that as a veteran I was always given the correct information and answers throughout the process of home buying. You cannot go wrong choosing Veterans United Home Loans as your partner in the VA home loan process.
Tim Langdon, our Personal Loan Specialist, was right with us all through our home purchasing journey! He was always very professional and patient. With every curve and bump in the road he was our guide. If we called or emailed Tim, he called us with in minutes/ hour. ( We can not express the importance of this as we were in hotels, rentals, or on the road traveling, using tablets as our computer was packed in with all our belongings. Tim heard and understood our situation, We got our paper work in right away asked as many questions as we could to move our loan through. We felt that our responsiveness was noticed and appreciated all the time. With every curve and bump in the road he was our positive guide. If we called or emailed, He helped us through hurdles we thought we would not over come. Tim handled our situation with grace and ease and supported us and cheered us on. Tim has the utmost professionalism, customer service was superb, and we were treated with great respect and understanding. He is truly in his integrity though out the process with us. Underwriting was smooth and easy and we always knew what paper work was expected from us. My husband has a hearing loss and Tim took the time to explain every thing. He is a real team player! Thank you so much Tim, we are so happy with our experience and love our home so much! We just cannot say enough about our positive Veteran United Home Loan experience due to Tim being our Personal Loan Specialist! You will not be disappointed with Tim Langdon, who represents Veterans United Home Loan.
Thank you Veterans United team in making my first home buying a great experience for me and my family!
My overall experience was phenomenal. I would recommend them to anyone.
The MyVeteran's United Home Loan Team were friendly, courteous, and professional! We met our goal and I am in my Retirement home!
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Ashley Cook was amazing. Anytime I had a question, she was always quick to respond. I know that she had about a hundred other clients that she was dealing with, but it always felt like I was her only concern. Dealing with a new home build was a long process but Ashley definitely made it a great experience. I would definitely recommend any of my friends or family members to speak with Ashley if they want to buy a home.
The process went very smoothly. Thank you for your attention to detail keeping us on top of needed documents.
Even though you're preapproved for a loan amount with the information you've provided to them about you're finances, it doesn't mean anything. Once you sign a purchase agreement on a house the loan process starts all over again with them wanting more and more information above and beyond what they wanted for the preapproval.What if a person didn't have all the extra finances or information?You could end up loosing the loan and wasting weeks of your time for nothing, even though you were preapproved.The preapproval should mean preapproved and not we'll decide that for sure after you sign a purchase agreement.Rob Hall
Response from Veterans United
Thank you for sharing your experience Robert. A pre-approval is not a final loan approval until all information has been confirmed by the underwriting process. We will use your comments to continue to improve the home buying experience for future Veterans.
Jon and Ashton were really great to work with. They answered all our questions and explained everything in way that we could understand. Loved that we could see where we were in the process and what, if anything, was still needed from us to complete the loan application.
Easy and efficient. I would highly recommend to anyone
I am thankfully by the hard work of Veterans United team, everyone did their rol and accomplished the objectives.Choosing Veterans United to buy a home will be the best decision that you can take. The have commitment and dedication.
