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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,204 reviews
909 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,204 unfiltered reviews

Starting on Page 10340 of 15,274. Return to Page 1

4 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

As a veteran you owe it to yourself and your family to use a company that caters to you and treats you like family not a number. Veterans United is an amazing company who will work with you on your home buying or refinancing needs. They will make the process easy and always keep you informed on where your paperwork is at in the process and they work fast to resolve any issues.Thank you from my family and all the other veterans you have helped.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

I had worked with Chad Bowman before, when I purchased my first home. Both times (now and 7 years ago), Chad Bowman provided me with absolutely outstanding service. What I love most is that Chad always explains everything in detail and takes his time to "break it down barney style" if I have problems understanding the complexity of the numbers. He is supported by a fabulous team. I know that I can trust each person at Veterans United that I have dealt with. Everyone is competent and eager to assist. Further, the response time is unbeatable. I never waited longer than an hour for a reply. In most instances, the response was immediate and I never had a problem to get someone on the line to talk things over. Plus, the updates came in as soon as there was any change. Most of the time, I would get an email notification and then someone called me to ensure I was aware of the new status.I also very much like their system of submitting documents. It is very easy to navigate. I always knew what type of document was due, how it had to be submitted, and how I could retrieve the document if I didn't have it on hand. This very much enabled the process to be simple and fast. Chad Bowman also helped me to prevent huge mishaps in the future by making recommendations that go above and beyond what is usually required of a lender. I can tell that he is truly looking out for the best interest of his clients. In addition, I have to applaud the timeliness of the overall process. While I hope that we will never find ourselves in this kind of situation again, I have to emphasize that Chad Bowman was a life saver. What happened? I first engaged the builder's lender to receive the builder's incentive towards closing costs. However, the builder's lender was extremely shady and increased my anxiety every time we dealt with each other. It ended in us verbally fighting over the phone. So, I contacted Chad Bowman for his advise. Chad Bowman created a spreadsheet which allowed me a 1-to-1 comparison. Through this comparison and Chad Bowman's explanations of each line item on the spreadsheet, I came to the conclusion that the builder's lender would have pocketed several thousand dollars and overall was untrustworthy. So, I had to involve Chad Bowman and his team merely two weeks before the anticipated closing date. Chad Bowman could have easily rejected me as the time period left was impossible to manage. Instead though, Chad Bowman accepted the challenge and worked tirelessly on my case. In the end, we closed with only one week delay. However, I have to emphasize that this delay was not caused by Chad Bowman and his team. Rather, it was the expected delays in the process of funding. Chad Bowman and his team almost had a miraculous turn-around time. They were faster than any other lender!Also, what I enjoy as a Marine is Chad Bowman's communication style. He always gets straight to the point. Consequently, I can discuss a topic with him in mere minutes while it would take a super long time with other lenders. Chad Bowman: Semper Fi! You are still representing all the wonderful values of a Marine.I can truly say that I am highly satisfied with this experience and I will never work with any other lender than Chad Bowman and his team at Veterans United.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Our team consisting of Rob Dycus and Aaron Chisum were awesome to work with. The process was easy and our team was great!

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars

I work in the residential home and sales industry and I have shopped for mortgage loan companies, but no one preforms or helps Veterans like Veterans United. Upon recommendation from my neighbor who had a great experience with Veterans United, I applied for a loan. Josh Smith did an amazing job helping me through the process. He responded always in a timely manner and was very courteous and prompt. And no matter how lame my questions were he always treated me with respect and always acted like I was not troubling him, but was his most important concern. I feel that despite new Federal regulations, my mortgage was processed in a timely manner. I recommend Veterans United to any veteran looking to purchase or re-finance a home !!

headshot image of Josh Smith

Loan Officer: Josh Smith

NMLS# 35015

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5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

Would highly recommend VU to any vet looking to buy a home. Was great to work with a team of fellow vets.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars

My experience working with Veterans United could not have gone better. I felt like they had my back every step of the way. It was great knowing that Veterans United really looks out for Veterans!

headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

If you are looking to buy a home and want the Best of the Best Financial Specialist, give yourself a huge gift and call Michelle Dapkus! She will do everything possible to make sure you get the best care possible! I promise you, you will be glad you did!!!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars

I don’t have a negative thing to say about Veterans United! My experience was amazing, from my personal loan specialist to my realtor! If you have a chance to request your realtor and you are moving to the Clarksville, TN area, I highly recommend asking for Nikki Morrison from the Keller Williams Realty office. She was incredible and literally went above and beyond for everything we needed. We were moving from Washington state to Clarksville, TN and never physically saw the house we bought until 1 1/2 hours prior to closing. Nikki took videos of the home and sent them to us and literally handled everything on her end. The house we purchased is amazing and we have no regrets.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

If you want a loan go with Veterans United and talk to Mike Mange.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

Great, Easy and Awesome Experience!! I will definitely use veterans United again.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars

I am very impressed with the way my wife and I were treated. Veterans United has a great customer relations policy. I will refer other fellow veterans to them in the future.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

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5 out of 5 Stars

I strongly recommend Veterans United Home Loans to anybody who is thinking of buying a home and if they are lucky enough like me to work with a highly experienced team like Lucas, Morgan, and Joseph, I guarantee you that you will be completely satisfied and happy at the end of the whole procedure.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Matthew was extremely professional and knowledgeable. By far this was the best home buying experience we have had due to Matthew and his team.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars

From start to completion the process of the Cash-Out guarantee/refinancing was OUTSTANDIN!! Brian Jahnsen explained everything in detail about the process, was honest and answered any questions I had promptly. Mike Harrison and his loan team was also instrumental in getting through this process quickly and effectively. The documents that had to be reviewed/signed were sent promptly. If there were issues both Brian and Mike either emailed and/or called me to resolve them. Again I can't say enough about Veterans United....AWESOME!!! Thank you for making my experience palnless and fast. I definitely would highly recommend any and all Veterans to use Veterans United in your next home purchase/refinancing!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Chris Prenger

Loan Officer: Chris Prenger

NMLS# 1155104

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