VU’s loan program was superior in comparison to the leading competition with regards to loan fees and out of pocket expenses being much less. I was especially impressed with the speed of the approval process and ease of use of thier on line document and task system.
I really like to thank everyone for their help,everyone I talked with was real friendly and helpful..
This was my first time buying a home. I have heard the horror stories of the process but it was nothing like that at all. My loan specialists walked me through the whole thing step by step. The VU website is outstanding and allows for easy signing and uploading of documents. The tutorials and video descriptions were very informative as well. Do not change a thing.
Shane's staff was great. Molly was a joy to work with
It was easy and fast. Was always kept in the loop with what was going on with the process.
Very happy with the entire process
Didn’t really get back to me unless I threatened to switch companies. I’ve done a few VA home loans and your company by far was the slowest.
Bad customer service the worst in my life.
Jaimie was very knowledgeable and helpful with the whole process which took a lot of stress off of us as buyers.
They were great with returning phone calls and emails, great customer service. Just all around exceptional experience.
The length of time took longer than expected which was not entirely related to Veterans United.
Samantha was very helpful, especially during the closing of my home. I would highly recommend her to all my friends and family. Thank you Veterans United for helping me buy my first home.
