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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,275

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,275 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

We have used VA twice and its always a great experience.Thank you!!

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

The whole team was awesome. I will continue to work with Veterans United.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

If you’re a home buyer looking for a home in Virginia I highly recommend Mike Giaimo, Riggolette Leeper, and Sarah Sullivan, they did an amazing job taking care of me and making my homing buying experience a breeze!!! 10/10!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend

Austin I want to thank you for everything even though I know I got on your nerves but I really appreciate you and all your hard work

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

1 out of 5 Stars

never had a chance to buy keep my own insurance. paid my insurane before your insurane was offered. insurace choice was rigged. I lost $618.00 when your representative insurance was substituted for my choice. THE insurance policy i CHOSE
for my house was deleted with the substitute policy put in. Only reason for that action
was to please the lenders , who are not paying my bills. and wanted an escrow account so that they can use the escrow with my taxes and my insurance payments , as collateral to drum up more profits for themselves. I dont care what their reasons are, I just care what affects me. I have bought other homes with va loans, and have had the ability to pay my insurance and taxes directly to the county treasurer and the insurance company office. I plan to work hard and pay this mortgage as fast as I can , I am 90 years old and hope the Lord gives me enough time to do this, Get out from under this sham arangement,

Response from Veterans United

Gregory, thank you for your open and honest feedback. A member of our Client Advocate team is available to discuss your final documentation in greater detail. We understand that establishing an Escrow account to pay taxes and insurance may have been a point of contention during your loan process. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Dave Cicchetti

Loan Officer: Dave Cicchetti

NMLS# 2351854

5 out of 5 Stars
Would Recommend

Thank you so much Alice! I really appreciate everything you have done throughout the entire process. You are truly the best and I will happily recommend your services to anyone in the home financing market. Thanks again for all your hard work and commitment to excellent service.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Brad Dickherber

Loan Officer: Brad Dickherber

NMLS# 2091067

5 out of 5 Stars
Would Recommend

Loved working with Veterans United they made the process simple and quick!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Great job by the entire team and very smooth, efficient process.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

3 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

3 out of 5 Stars
Would Recommend
headshot image of Chad Herron

Loan Officer: Chad Herron

NMLS# 1881964

4.5 out of 5 Stars
Would Recommend

Awesome team to work with. They kept me on track , they were all knowledgeable and made themselves available when I had questions. They were very responsive and were just good people. Thanks for all the help.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Veteran's United is everything I could have hoped for in terms of working to keep me informed on the homebuying process and helping me to close. Thanks to everyone I spoke to, I genuinely could not have done it without you.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

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5 out of 5 Stars
Would Recommend
headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

5 out of 5 Stars
Would Recommend

Everything is great can’t wait to refinance once rates drop more with Rett! Thank you so much for everything!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend

Transitioning out the Marine Corps was hectic to say the least. Especially with a family. Veterans United, Carrie F. & Robert K., has made it so easy. The immediate response to any questions and guidance has alleviated unwanted stress associated with the process. Thank you team!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend

This was our first time going through a traditional home buying process and it felt daunting at every turn. Fortunately the Veterans United team was always at the ready for questions and concerns, answering even the silliest questions at weird hours to put our minds at ease. They even helped us with concerns we had with selling our old home. 10/10 from start to finish and can't wait to work together again in 8-10 years!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

More Reviews

See all 424,275 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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