Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

418,929

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 418,929 unfiltered, unedited reviews

Starting on Page 1041 of 13893. Return to Page 1 »

5 out of 5 Stars
Would Recommend

I have now worked with Ryan twice and he exemplifies professionalism. Ryan is a profound representative of Veterans United and I would recommend Ryan, his team, and Veterans United to every Veteran looking to purchase a home. The home buying experience can be vigorous and stressful but this team understands this and keeps you well-informed with every step along the way. Ryan and his team genuinely care about their clients. No matter how stressed I became, how many times I asked the same questions, what day & time I reached out, Ryan was on the ball. This team keeps the best interest of their Veterans, while remaining professional and objective with their actions. My wife and I look forward to working with this team again in the future and we know who to call!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

The entire team took excellent care of me in my special circumstances and emotional state. I appreciate greatly all the care taken for me and my kids in this process.

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

I have worked with Denise Stroud three times, and each time I was happy with her performance.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

From the start bill was full of information that was accurate that happened quick and easy. Bill left no questions unanswered the transition was easier due to the availability of bill.

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
Would Recommend

As a first time home buyer, there were a lot of things I didn’t know went in to buying a home. James and his team broke everything down for me and explained everything along the way. They really worked with me and made the process easy for me. Now I’m a homeowner and I couldn’t be happier.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

2.5 out of 5 Stars

The trouble with VA loans is that the underwriters are way too picky about some things which delays the closing. They need to work with Veteran buyers on waivers and let them decide what repairs they want to handle on their own. Out buildings should be an automatic waiver unless they are a health and safety issue. The VA also needs to consider the moving process better and help Vets get moved, even pay for expenses for service-connected buyers with health problems. It felt like the VA never considered my health issues which made it super hard on me to move.

Response from Veterans United

Mark, we appreciate your honest feedback. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Very Great Team all around thanks to all involved

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I had a pretty bad experience the last time we purchased a home. And between Mark &. Team with VU, we couldn’t have asked for a better process. VU did an amazing, amazing job with us, communication was almost daily.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

The process with Veterans Home United was incredibly smooth, thanks to their exceptional team. Their professionalism and dedication made the entire home-buying experience stress-free and enjoyable. I highly recommend all veterans to purchase their homes through Veterans Home United. They truly understand and cater to our needs with unmatched expertise.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

This team kicked ass! They made buying our first house just a simple checklist instead of a huge headache that I know it normally is. All of the team deserves a raise and bonuses too! Thanks again you guys, you may remember me, but I'll certainly never forget you.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Highest marks for this team ... Mike from insurance, Brittany, Jeff... ASHLEY . Y'all are the absolute best! Thank you

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
Would Recommend

Highly recommend to any veteran, especially getting their first home. The process is a long one, but they've got it streamlined to make it very simple and easy on your end making sure you get your home when you need. The staff is great to work with and they will even work with you after closing and even when you want to sell your home. Overall great experience.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

Ready to see for yourself?

Experience first-hand why 330,891 homeowners give us a perfect score!

Check My Eligibility →
4.5 out of 5 Stars
Would Recommend

I had doubts, it's a road to home ownership, especially with ptsd. All went well and I'm happy I worked with the team I had. Success

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
Would Recommend

This was my second home purchase but my first using a VA loan. If I would have known that it was this awesome to use a VA loan and the great people I had the pleasure to work with I would have done it the first time. This was the best home buying experience I have had. If I ever buy another home I will be using Veterans United again.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

More Reviews

See all 418,929 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
2,564 Veterans started their online quote today.