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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

387,129

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Excellent customer service, some of the best I’ve ever had.

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

It was a very good experience thanks for all the help.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

I want to shout out Amy Franklin, she is with out a doubt true asset to the VU team and to Rob W. Blazing fast communication, answers, questions, and least of all those To do items. Even though first property fell apart between the seller and ourselves, Amy was very up beat and tremendous attitude once we entered another contract. Thank you!!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

This process was super easy, well-explained, and fast! Thank you!

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

4.5 out of 5 Stars
Would Recommend
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend

We are incredibly satisfied with the loan services provided by Veterans United. This home purchase was a long journey for us for lots of reasons...work obligations, home obligations, the fluctuating market, LIFE! All of that being said Veterans United has been patient, supportive, responsive, and organized. We LOVED the portal management. It was a great way to stay connected to the process without having to talk to the team hourly or daily. Huge Kudos to Clint Hamilton and his team! We had the fastest closing ever and we single handedly attribute it to this fantastic team.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Great team and group of people to work with during this home buying processe

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loved the little gifts of socks, flag mount, and gardening gift!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

Veterans united overall has been a wonderful experience both times we have used them. We have only used a different lender one time for our first home and it was a horrible experience and wish we had used veterans the first time. We will still be buying more homes in the future and will use them every time and recommend them to anyone. They go above and beyond to make a very stressful process as smooth and simple as possible.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Chad Herron

Loan Officer: Chad Herron

NMLS# 1881964

5 out of 5 Stars
Would Recommend

My team at VU was phenomenal. I would highly recommend thier services to Veterans, friends, and family members.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4.5 out of 5 Stars
Would Recommend
headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

5 out of 5 Stars
Would Recommend

Veterans united team was the smoothest and most professional team I have ever worked with. I couldn’t have asked for a better team or smoother process. I highly recommend veterans united to everyone who is looking to buy. I hope their experience could be as perfect as mine was.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

4 out of 5 Stars
Would Recommend

It was difficult to find information regarding the specific interest rates and buy-down options available to me throughout the process. Eric provided a daily update, but a webpage displaying that information for reference would be very useful.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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5 out of 5 Stars
Would Recommend

Jake Levy knows loans inside and out. He was helpful, always responsive, had great communication and went above and beyond to suggest how we could better navigate the home selling and buying experience. We sold and bought at the same time, although he was our lender and not the lender on the other transaction, he kept up to date on timelines and made sure we didn’t miss a beat to keep everything on track. On top of understanding a real estate contract thoroughly and getting ahead on anything we might have needed before closing time! He had us clear to close in three weeks time, and three days from when I surprised him with “can we close early?” We’re also very happy with our interest rate, especially since going into this that was our biggest fear in buying! He explained the buy downs clearly and got us a great rate and better monthly mortgage payment than we expected. There just is no one better in this business after five home purchases this was by far the easiest with the lender side of things and we will use Jake again in any future home purchases or refinances!Also, special shout out to Mitchell who works with Jake for checking in, being up to date, and processing everything so quickly and efficiently.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Veterans United is unbelievable how well they take care of people and help them thru the process of purchasing a new home. I will definitely be telling other veterans about them!!

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

The entire Veterans United team was exceptional. They were kind, patient, and had impeccable communication. The team made my first time home buying experience seamless and nearly stress free.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Veterans United was super amazing to work with!!! They have a team dedicated specifically to you to make the home-buying experience a lot less stressful. Thank you Veterans United for making my home buying experience, a smooth one.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process easy. In 2023, I think that’s really saying something .Any veteran should consider using VU when buying a home.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

More Reviews

See all 387,129 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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