Good experience they took on any problems head on and made the process easier for me
As a business owner there was a lot more paperwork that I needed to come up with but they were there the whole time helping me get all what I needed, We mostly talk only to Shyanne And Nick and they did an awesome job, their communication skills can’t be any better, thanks to the whole team we are very happy.
I would recommend Veterans United time and time again. Thank you for helping my family in this journey.
Nick Orf was also extremely helpful throughout my journey. He gave me great advice on all parts of the process and helped keep me on track with closing. He played a big part in my home buying experience and always assured me everything will work out.
The loan specialist was super courteous and friendly. He was knowledgeable and responsive. It was great working with him. His explanations were clear and precise and the whole process was easy and quick.
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I would recommend Veterans United to anyone. I've been in the military for over 16 years and I know the stigmatism of most Veteran organizations. This one truly is here to help. From the first day I had an inquiry to the last day of my home closing, they were there for anything I needed.
I had never heard of Veterans United until my friend recommended them. And boy am I glad he did! I was able to purchase my home in 30 days. Their knowledge and expertise made my journey of buying an home unbelievably easy. They walked me through step by step. Thank you Veterans United!
Dave was amazing through the whole process and was always there if I had questions. Would use Veterans United again!
Stationed in Paraguay, we reached out to Veterans United (VU) to schedule a call to ask questions about the home loan process. Danny Kliethermes responded to our internet query to schedule a call. We went into the call with a very long list of questions about the process from ’A-Z’, along with roles and responsibilities for all the players in the home buying process. Danny spent over two hours with us on that call. Every question answered, steps in the process from home search to closing explained in an easy to understand manner. Danny’s attitude during this Q&A made us feel valued. Explanation of the secure portal for VU document interactions helped in our decisIon to partner with VU/Danny for our home purchase. We felt VU/Danny brought us into a partnership that would have our backs as we looked for the right house for us. We were not disappointed, Danny and his assistant Meagan Imhoff were superb to work with. Highly responsive, organized, and on top of all issues! The portal used for communication between the VU team and us was easy to use and contained very useful links to content providing additional, detailed information on the various stages/steps in the home finding, home offer, appraisal, and closing processes. Another impressive experience we had with VU occurred when Danny was on vacation. Chris Primmer covered Danny’s cases while he was out of the office...we had a question / needed guidance and working with Chris was like working with Danny...responsive, professional, and very pleasant to interact with. As a customer to experience no loss in service quality when moving between teams - hallmark of excellence! When we went to closing, the attorney took the time to tell us our closing was the first experience she had with VU/Danny and Meagan. She stated it had been a very long time since she worked with a mortgage team as organized and as on top of things as our VU team. Again kudos! In total we interacted with VU/Danny and Meagan for 6 months, from our first contact to closing absolutely no issues. VU means superior, quality service to us! We are owners of a nice home and the memories of the purchase process are all happy ones thanks to our VU partners, Danny and Meagan!
I can’t say enough about Jon Abernathy and his team, especially Ashton Gaboury. This is the second time I’ve bought a home with Ashton leading the charge. I didn’t make it easy for Jon and Ashton either time. The first time I was getting married, still on active duty, and in another state. She made it happen. This time I was finishing grad school, job hunting, and looking to relocate for work. She made it happen. Ashton was aware of every minor detail durning the entire process and there was never a moment at which she wasn’t lobbying for my best interests. Personally, I would not want to go through this process without her or Jon in my corner. VA loans have rigid rules. Life doesn’t always fit the mold required by these rules. It takes a professional team like Jon and Ashton at VU to make hopes and dreams become reality. I can’t thank them enough.
