Veterans United made this process so simple and were great at providing insight and support throughout the many offers and withdrawals and final purchase. The team worked so hard and made sure we were taken care of. I would recommend them 10 times out of 10 and if I ever buy another home will request their help.
The entire home buying process with VU was seamless. Great, friendly and knowledgeable staff.. extremely easy experience buying a home. They made our dream of home ownership a reality. We highly recommend VU!
The team at Veterans United made this process very simple for me. I understood exactly what I need to do and they maintained contact with me to check my progress along the way. It's a big help having a team who will do everything they can to get you in a home, and I did my part by educating myself on the process. Veterans United has mastered making the path to home ownership for veterans as easy as possible. Thanks for everything!
Overall the experience was a great one. I would definitely recommend VU to all my friends that are looking to buy a house.
This has been the most pleasant, easiest, and fastest home buying experience ever! We are so thankful for everyone on the Veterans United team. Cannot believe how smooth this whole process has been.
Veterans United made it super easy for a first time home buyer. I would definitely recommend them to other people.
Katy was the reason the score is so low.
Katy NEVER once answered he phone. EVER.
She would send emails at 4:59 her time 5:59 my time so that she couldn’t respond to any questions we had but even if we tried to call and ask the next business day well she wouldn’t answer her phone. I hope you reconsider having her as an employee she did not have good communication at all. Would ask for things last minute wouldn’t get things done in a quick manner. She is one of the worst people I’ve worked with!!! Seriously I hope someone follows up with her!!!!!!
Response from Veterans United
Thank you for this information Christian. A member of our Client Advocate Team is available and ready to dig in with any additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out more about your journey with us and to ensure a better experience for future customers.
No issues just happy everything worked out!
