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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

418,686

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 418,686 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United made this process so simple and were great at providing insight and support throughout the many offers and withdrawals and final purchase. The team worked so hard and made sure we were taken care of. I would recommend them 10 times out of 10 and if I ever buy another home will request their help.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend

The entire home buying process with VU was seamless. Great, friendly and knowledgeable staff.. extremely easy experience buying a home. They made our dream of home ownership a reality. We highly recommend VU!

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

The team at Veterans United made this process very simple for me. I understood exactly what I need to do and they maintained contact with me to check my progress along the way. It's a big help having a team who will do everything they can to get you in a home, and I did my part by educating myself on the process. Veterans United has mastered making the path to home ownership for veterans as easy as possible. Thanks for everything!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Overall the experience was a great one. I would definitely recommend VU to all my friends that are looking to buy a house.

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

This has been the most pleasant, easiest, and fastest home buying experience ever! We are so thankful for everyone on the Veterans United team. Cannot believe how smooth this whole process has been.

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Veterans United made it super easy for a first time home buyer. I would definitely recommend them to other people.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

1 out of 5 Stars

Katy was the reason the score is so low.
Katy NEVER once answered he phone. EVER.
She would send emails at 4:59 her time 5:59 my time so that she couldn’t respond to any questions we had but even if we tried to call and ask the next business day well she wouldn’t answer her phone. I hope you reconsider having her as an employee she did not have good communication at all. Would ask for things last minute wouldn’t get things done in a quick manner. She is one of the worst people I’ve worked with!!! Seriously I hope someone follows up with her!!!!!!

Response from Veterans United

Thank you for this information Christian. A member of our Client Advocate Team is available and ready to dig in with any additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out more about your journey with us and to ensure a better experience for future customers.

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

No issues just happy everything worked out!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4.5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

3.5 out of 5 Stars
Would Recommend
headshot image of Josh Matz

Loan Officer: Josh Matz

NMLS# 2389906

More Reviews

See all 418,686 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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