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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,394

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,394 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Great communication, answered all of my questions with a timely response.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

1.5 out of 5 Stars

The most difficult mortgage I have ever applied for.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

2.5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

4.5 out of 5 Stars
Would Recommend

Renee Young was a God send to our family in this process!

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

4.5 out of 5 Stars
Would Recommend
headshot image of Rylan Maddox

Loan Officer: Rylan Maddox

NMLS# 973196

5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

3 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Always communicated, always answered my questions, always there to reassure me.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
Would Recommend

This was a great experience.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

4.5 out of 5 Stars
Would Recommend

I am very happy just took a long time from start to finish

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

3 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Very personable, professional, and very helpful. Always went the extra mile.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend
headshot image of Allie Smith

Loan Officer: Allie Smith

NMLS# 1121688

5 out of 5 Stars
Would Recommend

Everything great....

headshot image of Brennan VanMatre

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

This was the simplest process from beginning to end. Bryan made us aware of expectations in the beginning and he stayed in constant communication. There were never any surprises. If we were asked to provide any info, we sent it immediately. The key is we sent everything they asked for in the beginning and were pre-approved. It really decreased the amount of extra info they needed.

headshot image of Bryan Warren

Loan Officer: Bryan Warren

NMLS# 1577443

5 out of 5 Stars
Would Recommend

Matt Torres was so helpful hes a rockstar

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars
Would Recommend

Veterans United was there through each step and helped me with my dream of owning my own home.

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

1 out of 5 Stars

Helping get my credit score raised they were very helpful and totally professional, but once i was turned over to the loan department they gave us in writing the amount of closing. then instructed us to raise the cost of the home to cover closing at one point Neal said i would get money back. then after getting our CD we ordered a $3000 check for closing and had it overnighted on the 26th of June. Then Neal called at 430 Thursday and say we needed a check for $7498 and it was like no big deal, not to mention that his math was all wrong still and was not fixed till 230 pm Friday and we had been at closing sense 800 am. and if had not payed this last minute increase i would be liable for 10% of the house price $20000

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Very helpful and quick process.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

More Reviews

See all 430,394 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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